Business Analyst

About Us:

Radiant Digital delivers technology consulting and business solutions for commercial and government clients.

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources.

CMMI Maturity Level III and ISO 9001 – 2015 certified.

Responsibilities:

Drive alignment between business processes and information technology within the assigned program area;

Excel in problem-solving with a deep understanding of business and technical environments;

Commit to continuous improvement and process optimization;

Analyze and redesign processes to enhance performance;

Collaborate closely with stakeholders to align business needs with IT solutions;

Demonstrate strong strategic planning, project management skills, and excellent communication skills;

Mentor junior staff effectively; and

Lead complex, multi-site projects successfully.

Requirements/ Qualifications

The Department is seeking six (6) full-time, on-site Business Process Consultants throughout the PO term of this RFQ. The position’s required qualifications and preferred qualifications are described in Sections 4.1 and 4.2 and must be verifiable in the Candidate’s resume.

Required Qualifications

A bachelor’s or master’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required.

The Department requires the following experience, skills, and/or knowledge for this position:

Minimum of seven (7) years in IT, with at least four (4) years in process engineering and two (2) years in project management;

Certification in Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma or Kaizen, including a certification such as Lean Six Sigma Green Belt or Black Belt;

Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies;

Familiarity with tools like Microsoft Visio, Lucid chart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or ARIS);

Excellent verbal and written communication skills and interpersonal skills; and

Proven leadership and motivational skills.

Requirements:

Preferred Qualifications

The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:

Familiarity with regulatory standards relevant to the corrections industry (e.g., The Health Insurance Portability and Accountability Act of 1996 [HIPAA], Criminal Justice Information Services [CJIS] security standards, etc.); and

Experience in designing processes that comply to industry-specific standards.

Description/Deliverables:

The Department's OIT is seeking the services of six (6) experienced Business Process Consultants. The Candidates will be required to successfully complete tasks in relation to the Scope of Work.

Scope of Work/Job Characteristics:

The Business Process Consultants will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

Perform in-depth systems process analysis, and design and simulate new processes to improve efficiency;

Identify gaps in processes, develop measures for process performance, and transition to improved practices in the program area;

Serve as the program areas technical expert by providing strategic guidance to leadership on the future use of technology and process improvements;

Ensure solutions align with both current and future program goals;

Assist in the planning and prioritization of business process engineering activities;

Integrate business unit goals with department objectives; and

Ensure defined processes are communicated and provide assistance to businesses to understand process flows.