Business Analyst

Job Title: Business Analyst

Location: Austin TX

Mode of work : Hybrid - On Site and Telework.

Mode of Interview: In person / Video

Description:

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. This position also requires working closely with IT and Contract Management Support (CMS) staff to develop and maintain clear, user friendly documentation for internal applications. This role focuses on translating application functionality, enhancements, and updates into guides and reference materials that help end users effectively use the systems.

Key Responsibilities:

• Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements

• Develop and maintain user guides, how to documents, and other application related documentation

• Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions

• Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff

• Organize and present technical information in a clear, concise, and accessible manner for non-technical users

• Ensure all documentation and visual content is accurate, current, and aligned with application functionality

• Participate in meetings, demos, or walkthroughs to gather information on system changes and updates

• Assist in updates and development of training materials

Must have:

• 8+ years of experience reviewing, analyzing, and evaluating business systems, user requirements, workflows, and operational needs to support enterprise solutions.

• 8+ years of experience applying Business Analysis Body of Knowledge (BABOK) principles, including requirements gathering, process analysis, stakeholder collaboration, and solution assessment activities.

• 8+ years of experience participating in software development reviews and providing analytical support, design recommendations, and guidance to development and QA teams.

• 8+ years of experience performing and supporting Unit Testing, System Testing, Integration Testing, and User Acceptance Testing (UAT) activities to ensure application quality and functionality.

• 8+ years of experience planning, prioritizing, and organizing multiple assignments simultaneously while maintaining accuracy, quality, and timely delivery of project goals.

• 8+ years of experience working with Software Development Life Cycle (SDLC) methodologies, including Agile, Scrum, Waterfall, and hybrid development environments.

• 8+ years of preferred experience demonstrating strong verbal and written communication skills while collaborating with IT teams, business stakeholders, leadership, and clients.

• 2+ years of preferred experience creating user-focused technical documentation, instructional guides, process documents, and end-user training materials.

• 2+ years of preferred experience developing and maintaining screenshots, process flows, diagrams, and visual aids to enhance user documentation and training resources.

• 2+ years of preferred experience translating complex technical concepts into clear, user-friendly language and working effectively with cross-functional teams and business users.

About Us

At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.

We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.