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Big Data Analyst/Architect-23733-TX

Information Technology | Irving, TX | Full Time

Job Description


Job Role:
The Primary job role is to migrate the data and prediction models from one big data model to another one. Also perform ad hoc statistical, data mining and exploratory analysis on complex business problems related to Billing call volumes reduction, customer experience enhancement and call deflection.
Find business insights and make recommendations to management.
Responsible for data gathering from various data sources, data ingestion, transformation, and aggregation. Handle different file formats and compression techniques.
Develop workflows, job dependencies, scripts.
Create data lakes, tables, schema.
Collaborate and work closely with team from prototype to model deployment.
Monitor Production flows, track jobs and optimization.

Enhancing Customer Engagement
Enhancing Customer Experience
Solving for Call Volume
Reducing Business Costs
Research data to improve customer engagement. Finding and fixing customer pain points.
Research data to predict the probability of customer actions & looking at certain sentiment as well as behavior aspects of customers.
Work with large sets of data.

Have proven experience in Platform migrations.
Have the drive to innovate and drive actionable results.
Have a passion for problem solving and a continued curious nature around data
Have the ability to prioritize, focus on ideas and features that will have significant impact and value
Have the ability to quantify and measure impacts of solutions
Understand, categorize, organize, and interpret heterogeneous data sets.
Design experiments, test hypotheses, and work with prototypes and models.
Be involved in the transition from prototyping to production.
Have the ability to collaborate with architects, engineers, and QA teams.
Ability to communicate results and progress internally and externally in meetings, presentations and technical talks.
Having knowledge in Telecom or Billing Domain is a PlusAdvanced degree in a quantitative discipline (like, mathematics, statistics, economics).
Must have prior hands-on experience in Hadoop, YARNs, MapReduce, HDFS, Sqoop, Oozie, Hive, NoSQLs, Unix scripting and scheduling, Scala, Spark, Kafka/Nifi, AWS experience is a plus.

Bachelor’s degree or equivalent work experience
Min 2 years management or equivalent knowledge experience