Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Optical Associate - Full Time

Retail - California - New Shop Opening | Glendale Galleria | Full Time

Job Description


The Optical Associate must be a Licensed Optician, this role fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames. Drive individual sales and productivity goals through personalized service while demonstrating expertise in product knowledge that supports the Quay vision and brand.



Service & Sales:

  • Ensure personal sales and productivity goals are met
  • Demonstrate the ability to style a diverse group of customers with eyewear and accessories
  • Prioritize and multi-task various in-store responsibilities (stocking, merchandising, etc.) while being attentive to customers
  • Exhibit a professional and fashion-forward image while representing the Quay brand
  • Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
  • Keep current on fashion, market trends and product knowledge
  • Provide merchandise and customer feedback to shop management
  • Compliant with company policy and procedures ensuring operational efficiency  
  • Minimizing loss by following all loss prevention procedures
  • Meet assigned deadlines when completing shop tasks and projects
  • Comply with all shop maintenance, cleanliness and safety standards

Optical Expertise:

  • Assists customers in the selection of frames, coordinating optical measurements and prescription, providing technical expertise and product knowledge on lens choices based on the customer’s vision needs and eyeglass prescription
  • Conducts measurements of bridge and eye size, temple length, vertex distance, pupillary distance and optical centers using appropriate tools
  • Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames
  • Adjusts and/or repairs eyewear as needed
  • Provides professional-level optical services to all Quay customers that meets State law requirements  

 Budget Owner:  No

Fiscal Accountabilities: N/A

 Key Working Relationships:

This person is required to maintain strong working relationships with the entire Shop team.


 Required Skills & Experience:

  • State Optical licensure or certification by a nationally recognized opticianry association as an optician; certification must be provided
  • High School Diploma or equivalent experience
  • 1+ years of retail sales experience within a specialty environment
  • Knowledge of current optical theory and practices
  • Optical dispensing experience
  • Ability to adapt and multi-task in a fast-changing, retail environment
  • Flexibility to work nights, weekends, shop openings and closings according to the needs of the business
  • Strong communication skills (verbal & written), including strong relationship building skills


Travel Requirements:

0% travel


Physical Requirements:

  • This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
  • Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
  • May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
  • Required to lift items weighing 5 to 25 lbs regularly.  In certain circumstances, weights may be higher
  • Required to work an average of 40 hours per week.
  • Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others


The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.