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Receptionist Administrative Assistant

Sales | Sacramento, CA | Full Time

Job Description

Who we are… Professional Plastics* - Premier Supplier of Plastic Sheets, Rods, Tubing & Films. We are a family-owned and operated business that values hard work, integrity and ethics . We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Established in 1984, Professional Plastics has grown to 18 locations across the USA, Singapore & Taiwan. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Essential Duties and Responsibilities: includes the following, as well as other duties that may be assigned.

  •  Answers incoming phone calls and transfers to appropriate staff
  • Performs Invoicing of sales orders daily  
  • Mails or emails invoices to customers daily
  • Processes drop ships and transfers requested by other branches 
  • Communicates to branches if there are issues
  • Enters new customer info into the database
  • Processes credit applications
  • Assists with PO’s for outside processing of material
  • Works with A/R Dept. to release Sales Orders, notify sales person of any delays in order processing
  • Processes RMA’s for material returned from customers, verifies the correct material and quantity has been returned, and applies appropriate credit to the customer
  • Follows up with factories regarding pending shipping information and communicates any changes to sales person or customer
  • Provides data and reports to assist sales team
  • Provides general administrative and clerical support including mailing, scanning and faxing
  • Assists customers with general questions such as order status, ETA, etc.
  • Creates, maintains, and files records
  • Assist with sales order and purchase order entry as needed
  • Sends samples and marketing information to prospective and/or existing customers
  • Presents data, reports, concerns and ideas to management

Experience: Previous Sales and Administrative experience is required. Distribution and/or Plastic Industry is a plus!

Benefits Package: Medical, Dental, Vision, Flexible Spending Account, 401K Plan, Basic Life and AD&D, Voluntary Life Insurance, Long Term Disability and Employee Assistance Program

Equal Opportunity Employer: disability/veteran

Job Type: Full-time