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Field Service Professional (Technician)

Field Service | Gulf Coast | Full Time | From $45,000 to $60,000 per year

Job Description

About Us:

Prewett Pest Control is seeking a Field Service Professional (Technician) in our Gulf Coast market, which covers Baldwin and Mobile counties. This position requires someone with a customer-centric focus and the ability to manage and grow a highly efficient service route. This position requires someone who is customer-focused and has exceptional problem-solving, organizational, and communicative skills. It is ideal for someone who enjoys helping customers and has a natural talent for uncovering customer needs and offering relevant solutions. The Gulf Coast market is one of PPC's fastest-growing service areas, offering a ground-floor opportunity to join a rapidly expanding company with strong potential for professional growth and career advancement.

Prewett Pest Control, founded in 2020 by Rusty Prewett, has rapidly grown to serve 5,500+ customers within just four years—with a goal to serve 40,000 by 2030. At Prewett, we are leveraging modern technology to deliver residential and commercial services that are Modern, Convenient, and Effective. As one of the fastest-growing pest control companies in the Southeast, Prewett Pest currently operates in Auburn, Fairhope, Tuscaloosa, and Huntsville, with strategic expansion plans underway across the southeast.

Our Core Focus: We strive to create value with every customer, team member, and partner interaction.

Our Core Values: Passion, Excellence, Adaptable, Creativation, Ownership (PEACO)

Compensation & Perks

Base Salary: $20k-40k (based on experience)

Bonuses & Commission Potential: Average Service Professionals make $45k/year, and High Performers will earn $50k-70k

Monthly Bonuses based on KPIs

Award trips/Recognition

Company vehicle provided

Blue Cross/Blue Shield Health Insurance, Dental & Vision Insurance

Retirement plan + 4% employer matching

Responsibilities:

  • Demonstrate Core Values in every customer interaction to ensure an exceptional customer experience.
  • Conduct comprehensive property inspections for both residential and commercial clients, including all structural areas such as crawl spaces, interiors, exteriors, and attics.
  • Take full ownership of your assigned routes, approaching them with the mindset of a business owner.
  • Recommend and implement effective treatment and prevention strategies using integrated pest management principles and industry best practices.
  • Apply strong problem-solving skills to identify customer concerns and provide timely, effective solutions.
  • Efficiently manage all service appointments, including scheduled, unscheduled, and rescheduled visits, while maintaining punctuality and clear communication.
  • Maintain in-depth knowledge of recurring pest control services, including termite, general pest, and mosquito treatments.
  • Keep the company vehicle clean and presentable, reflecting the professionalism of the brand.
  • Flexibility to work outside standard business hours may occasionally be required to meet customer needs.

Requirements:

  • Demonstrate Core Values in every customer interaction to ensure an exceptional customer experience.
  • Conduct comprehensive property inspections for both residential and commercial clients, including all structural areas such as crawl spaces, interiors, exteriors, and attics.
  • Take full ownership of your assigned routes, approaching them with the mindset of a business owner.
  • Recommend and implement effective treatment and prevention strategies using integrated pest management principles and industry best practices.
  • Apply strong problem-solving skills to identify customer concerns and provide timely, effective solutions.
  • Efficiently manage all service appointments, including scheduled, unscheduled, and rescheduled visits, while maintaining punctuality and clear communication.
  • Maintain in-depth knowledge of recurring pest control services, including termite, general pest, and mosquito treatments.
  • Keep the company vehicle clean and presentable, reflecting the professionalism of the brand.
  • Flexibility to work outside standard business hours may occasionally be required to meet customer needs.

Bonus Points:

What makes you stand out?

  • Strong knowledge base of the pest control industry
  • Successful track record in managing a route based position