Outpatient Case Manager

Job Description: Outpatient Case Manager

Department: Behavioral Health Outpatient

Reports to: Clinical Manager of Therapeutic Services

Summary of Job Duties and Responsibilities

The case manager conducts initial screenings with and maintains responsibilities for clients, patients, relatives and other appropriate persons. Participates in staff trainings as a team and on an individualized basis to learn skills to include interviewing, clinical assessment, ability to establish rapport and maintain relationships, give direct treatment planning, knowledge of promoting positive behaviors, self-direction, knowledge about mental illness. Maintaining client charts and assuring the standards and guidelines in quality trauma-informed care are followed. Act as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations; conducts follow up screenings after crisis intervention rendering.

Primary Duties

· Conducts clinical assessments utilizing basic therapeutic methods, obtaining pertinent information for the purpose of formulating a diagnosis of psycho-social concerns.

· Responsible for assessing the clients status including personal strengths, progression in treatment, areas of concern and present needs.

· Participates in the development of diagnostically based treatment planning.

· Monitors the client’s participation and progress in an organized treatment program to assure the planned provision of services according to the client plan of care is being followed and/or revised as appropriate.

· Interceded on behalf of individual clients within the community at large to assist the client in achieving community integration independently.

· Participates in the selection, formulation and presentation of case data from a variety of sources for case planning, resource building, and consultation.

· Maintains productivity standards to ensure appropriate delivery of services to clients served. Ensures billing logs are submitted within organizational requirements.

Minimum Requirements

Requires master’s degree from an accredited university in social work, psychology, nursing, or another related field. Requires a working knowledge of the theory and practice of mental health counseling; the dynamics of human behavior of individuals and groups; structure and function of the mental health and welfare services. Have an understanding of legal aspects of case management and mental health counseling. Understanding of DSM-III-R and diagnostic terminology. Candidate must have a minimum of two years post graduate experience in a variety of treatment modalities.