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Content Manager

Marketing / PR | London, United Kingdom | Full Time

Job Description

Content Manager

Are you ambitious, hungry and keen to begin a new chapter in your career? We are looking for a Content Manager to join our energetic and ambitious team in London.

About Us

PeoplePerHour is the UK’s leading freelance marketplace. Founded in 2007, our vibrant community has over 2m users across 150+ countries, and we have paid out in excess of £100m to freelancers.

We are a purpose-driven business. Everything we do stems from our desire to empower people worldwide to live their work dream, building their business from the ground up and becoming financially and professionally independent. PeoplePerHour is an invaluable resource for small businesses in the UK and outside, giving them access to expert freelance talent on-demand. So they can stay lean and flexible while growing.

We work tirelessly to improve our community; not one day is the same and we grab opportunities with both hands and go after it fast.

Get to know us in a snap

See what they say about us in the news: www.forbes.com and www.youtube.com

Hear from our customers directly

This is how we celebrate success: PeoplePerHour 10 year birthday party

Don’t miss out on our latest TV ad

Future Plans

Ten years into our journey it still feels as if it’s day one. The freelance economy is still at its infancy. And we believe it will fundamentally change the way companies – large and small – work and think about the way they find and use talent. That is why we are reinvesting organic profits into breaking out into new sectors & segments. Our newly launched product, TalentDesk.io, is the enterprise solution to manage their temporary and permanent workforce in a more efficient and cost-effective way.

The way we do things at PeoplePerHour

We cannot revolutionize the job space without first starting a revolution ourselves – internally! We are PeoplePerHour. We encourage all people around the world to live their work dream and achieve autonomy! And we are the first to champion it!

We seek our team members to have an explosive career path and progression and we have set up specific evolution steps to make sure we achieve it – together.

Our teams are small, empowered and autonomous. We allow teams to define the methodology desired and used. From Scrum to Kanban, as well as other practices such as test-driven methodologies and pair programming, you will be the one defining it and you will be the one guiding us towards it! 

Joining PeoplePerHour, you will find great colleagues to assist you technically and psychologically to achieve your goals! Our environment enhances knowledge, friendliness, and excellence - even if it means spending a bit more time to achieve perfection!

We believe our product needs input from every source, so we encourage open expression, ideation, and participation in order to achieve great user experience in our product. We encourage everybody to play a part in changing the way people and businesses work across the world.

Finally, we always give back. We encourage open source contribution and provide the time to achieve it. What comes around goes around...

Our Tools

We constantly use bleeding edge technology and at the same time, we endorse experimentation.

  • We design in Sketch, we prototype in InVision and we A/B test frequently
  • We test, iterate and phase our releases, reducing our time to market
  • We design to an atomic methodology
  • Our web service is ReactJS using Redux and NodeJS. Our mobile app is ReactNative
  • Our data science team are paving the way to the future, uncovering insights and trends in our rich data

About the role

As our Content & Community Manager, you'll be responsible for agreeing and leading our content strategy. You will be driving all aspects of our content marketing from managing our social media platforms to writing SEO-friendly blog content, producing articles for our PR campaigns and engaging with our extensive online communities. 

To be successful in this role, you’ll need to possess an excellent and proven level of written English. You need to be a creative writer with a passion for content marketing and have the ability to produce insightful content reports. If you have the right combination of creative flair and an eye for performance and you want to impact real people's lives, then this might be the right job for you! 

What you will focus on

  • Defining and implementing the overall content marketing strategy 

  • Driving consistency throughout all PeoplePerHour content, across all platforms

  • Manage daily engagement/community management - keep on top of comments and questions, and appropriately redirect or escalate complaints to the customer support team

  • Own, create and manage the content calendar

  • Analyze customer insights, use competitor research and stay abreast of the latest industry trends to ensure ideas are relevant and engaging

  • Develop ideas for social media/community engagement and turn them into unique storytelling campaigns that speak to our target audiences

  • Produce content for CRM, social media, SEO and B2B

  • Copywriting for emails, blog posts, product descriptions, web pages, and campaigns, ensuring it is keyword optimised and that all content goes live according to agreed timescales

  • Build robust reports to track spend, performance, impact, pacing and recommend optimization opportunities

About You 

Ideally, you'll have:

  • 2+ years of proven experience in content marketing

  • Experience in growing social media accounts

  • Strong understanding of the importance of brand consistency

  • Excellent attention to detail 

  • A natural sense for creative thinking

  • Knowledge of creating SEO-focussed copy

And you'll be:

  • Passionate, creative and data-driven 

  • Comfortable working in a fast-paced, collaborative environment

Bonus points if you have

  • Experience of tech B2B marketing

  • Graphic design capability

Perks

A few of the many perks of joining the PeoplePerHour team:

  • We pay a competitive base with yearly pay reviews and equity
  • Get some well-deserved rest with 25 days holiday & bank holidays
  • We will let you select your perfect work set-up

What should you do next?

If you feel this is the right role for you, please submit your CV.

As part of our dedication to the diversity of our workforce, PeoplePerHour is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion