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Merchant Risk Analyst

Risk & Fraud Prevention | Montreal, Quebec, Canada | Full Time

Job Description

About Us

Payza is a global online payment platform specializing in e-commerce processing, corporate disbursements, and remittances for individuals and businesses around the world.

The Merchant Risk Analyst proactively reviews and monitors Payza’s merchant portfolio and assures compliance with all of Payza’s credit card and banking partners as well as all other regulations. They review, investigate and resolve irregular merchant activity. The Merchant Risk Analyst also identifies business areas requiring increased security controls. They keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for risk mitigation as needed.

Primary Duties & Responsibilities     

  • Responsible for reviewing and  assisting Payza’s merchant accounts
    • Ensure all merchant accounts are compliant with all regulations including user agreements, banking and credit card policies
    • Analyze account history and trends to make sure all appropriate regulations are in place and appropriate decisions are made on each merchant account reviewed
    • Identify potential risk issues with merchants
    • Create relations with Payza’s merchant accounts
  • Responsible for approving and monitoring Payza’s merchant accounts
    • Assist in risk investigations including: reviewing accounts and transactions, and summarizing key findings
    • Continually monitor cases and create reports to identify trends
    • Resolve potential risk issues with merchants
    • Maintain relations with Payza’s merchant accounts and identify potential business opportunities
  • Responsible for communicating with internal departments
    • Report to appropriate departments with updated records of relevant trends and cases
    • Maintain interdepartmental relations as required when carrying out job duties and responsibilities

Required Skills & Abilities

  • Strong attention to detail and excellent organizational skills
  • High level of integrity
  • Ability to work  effectively in an autonomous environment with minimal supervision
  • Ability to adapt quickly to constantly changing priorities (regulatory changes, etc...)
  • Excellent analytical and problem solving skills
  • Strong interpersonal skills
  • Knowledge of AML-ATF regulations

Experience & Education

  • BS/BA degree in business, criminal justice, criminology or equivalent
  • 1-2 years of previous e-commerce fraud prevention or risk investigation experience
  • Knowledge of the Payment Card Industry (PCI) Data Security Standard (DSS) regulations


NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.