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Lead Site Reliability Engineer (relo to Los Angeles)

DevOps | Relocate to Los Angeles | Full Time

Job Description


Running a practice is difficult. That's why at PatientPop we have been dedicated since 2014 to helping doctors Grow, Modernize and Streamline their practice. Along the way we've managed to create an amazing culture that was named one of Built In Los Angeles 's Top 100 Digital Companies in LA. Our offices are 2 blocks from the beach, around the corner from 3rd Street Promenade and dog friendly. Just a few of the things that made us certified as a Great Place to Work® for 2017. 

But all of this is meaningless without great people. So right now we are looking for a hands-on Lead Site Reliability Engineer with a deep background in programming, systems, and networking that wants to build our new Site Reliability team.

How does this role contribute to the cause?

Let’s start with 99.99999% uptime. This role will be key to the overall site/platform development, system operations, resiliency testing, security hardening, and performance engineering. Staying bulletproof as we scale is an imperative that will be owned by this role. Can you build world-class?

Who will be successful in this role?

An engineer with a Bachelor’s or Master’s degree in computer science with a solid grounding in computer science fundamentals is what was written on the original position description. But experienced non-degreed engineers are also welcome. You should be comfortable with taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment. A self-starter with the ability to plan, organize and establish priorities to meet goals and achieve results.

Some of our wish list items include experience building an action based alert system, a master of chaos testing (and disaster recovery), capacity planning and management, strong but not forceful technical leadership (have to play nice), and deep knowledge and production experience in designing, deploying and administering complex Amazon AWS cloud applications.

Why does this matter to us?

To win and keep our customers love we obsess over reliability. Our beautiful products (yes we said beautiful) depend on our ability to remain reliable as we grow. We’re looking for someone who shares our passion for engineering and can work with us to produce solutions of the highest quality.

Who are we?

Founded in 2014, PatientPop was conceived with one simple goal in mind: Help medical practices grow through leading-edge tools and automation. We help them get everything they need to attract and recall patients, plus grow their online reputation. We are the first growth-focused marketing platform that accelerates new patient growth by automating practice marketing and eliminating the need for dedicated marketing resources. Which allows them to effortlessly provide a great patient experience.


PatientPop, Inc is an EOE M/F/D/V employer.