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Alarm Inside Sales

Sales | Langley, BC, Canada | Full Time

Job Description

Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.

We are 100% Canadian-owned, and operate nationally. The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

 TOP REASONS TO JOIN THE PALADIN TECHNOLOGIES TEAM

  • Leading Comprehensive Benefits Program
  • Promotion From Within
  • Awarded Company Culture
  • Flexible Work/Life Balance 

RESPONSIBILITIES:

  • Develop, foster, and maintain strong relationships with all Paladin clients
  • Manage and develop the Sales Support team; create and continuously review processes, procedures, and training programs
  • Support the Sales team and administrative process to meet timely deadlines, including answering calls from existing and prospective clients, data entry for new sales, filing, permit applications, customer cancellations, and inquiries
  • Lead the Sales Support team with a professional appearance and positive company image
  • Conduct account update and collections calls
  • Provide monthly status reports to management
  • Perform other tasks as required

 

QUALIFICATIONS:

  • Minimum of three (3) years’ experience in an administrative role
  • Excellent English communication skills, both verbally and written
  • Comfortable and confident interacting with existing and potential clients
  • Strong computer skills, including intermediate proficiency in Microsoft Office Suite
  • Superior customer service capabilities with previous exposure to sales or support role
  • Strong work ethic, with the ability to remain organized and prioritize departmental functions in order to meet deadlines efficiently
  • Flexibility to adjust hours and days of work to meet business demands
  • Positive attitude and willingness to take direction
  • Creative ability to foster new and better ways to perform and succeed
  • Proven ability to build and maintain strong working relationships both internally and externally