Technical Support Agent
Technical Support | Covina, CA
Onshore Technical & Customer Services (OSTCS) is an exciting company who's sole focus is to bring jobs back to the United States. Our team is revolutionizing the concept of Outsourced Technical & Customer Services.
Provide technical support by resolving computer problems via remote desktop, email, phone and other electronic medium.
Configure computer equipment such as Internet connections or configure software to connect to Internet application servers.
Provide training and assistance to help clients learn how to use client software products and services.
Problem analysis and resolution for technical issues.
- Excellent Customer Service Skills
- Problem Solving and troubleshooting
- Must be positive and fun to work with
- Call Center Experience
- College Degree (special consideration given for degrees within technology)
- A+ , Network+ , MCSE , or other technical certification
- A Fun and Unique Company Culture
- Full Time, Part Time, and Weekend Shifts
- Contributory Medical Benefits After 90 Days