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Salesforce Consultant

Revenue Operations | US - Remote OK | Full Time | Opened 2 months ago

Job Description

Who We Are

Dunthorpe Marketing is an account based marketing agency with revenue at its core. We focus on full funnel revenue marketing by pushing your leads to a state of sales readiness, but we don’t stop there.  We also drive leads through to revenue by optimizing revenue operations and ensuring attribution is tracked.

We offer top-level strategy through tactical execution, providing marketing automation services, teleprospecting, database health initiatives, content development and demand generation for revenue growth. Deep experience, substance over extravagance and unrelenting determination are the hallmarks of Dunthorpe Marketing ’s culture and style. Since 1996, we’ve helped technology companies convert more leads, faster. We are headquartered in Portland, OR, and a partner to Obility B2B.

 What We’re Looking For

Dunthorpe Marketing is seeking a Salesforce Consultant to deliver best in class technical solutions on behalf of our clients. The ideal candidate will be able to identify and clarify key business problems, architect solutions and work with teams to execute solutions.  Dunthorpe is looking for someone with 3+ years of client services experience, preferably for a B2B tech company or digital marketing agency. The Salesforce Consultant position is an integral role in developing client strategy, communicating objectives and tasks across internal and external teams, and executing to meet client’s goals. This position plays an integral part in the quality of our work product, determining and documenting solutions to meet the needs of the clients we serve.

This person will provide high-quality support to our technology and client project teams for our agency as a whole. This position requires an organized professional who has initiative, a positive team attitude, and prides themselves on being detail-oriented. This position reports directly to the Account Director.

In this position you will handle all levels of client engagement, including managing projects to completion and maintaining detailed project management organization including time tracking, monitoring budgets, and focusing on short and long term KPIs and goals. This position requires excellent communication skills and experience presenting solutions to client teams. 

Ideally, your skills and experience are:

  • 3+ years of CRM experience and proven understanding of Salesforce suite of tools

  • 3+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles.

  • Experience leading requirements gathering sessions and documenting the outcome, including designing process flows and helping define test scripts

  • Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary

  • Project management - Demonstrated analytical skills and experience with the complete lifecycle of complex enterprise projects; understanding of core project management concepts, theories, practices, and methods

  • Change management and scope control - Experience performing impact analysis for potential changes in scope; ability to administer change management processes within a specified framework, including regularly reviewing issues management and change control logs to understand status and identify potential risk situations

  • Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, App Cloud, Communities and AppExchange solutions

  • Experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch. 

  • Practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.

  • Active Salesforce certifications or ability to achieve relevant certifications upon hire a plus

 Benefits

Competitive salary, 25 paid days off in your first year, unlimited work-from-home policy, employer-paid health and life insurance benefits for employees, 401(k) retirement plan with 3% employer contribution, 6-weeks paid family/parental leave, 3-week paid sabbatical after 7 years, and a fun and inclusive company culture that supports employee development!

 Dunthorpe Marketing is an Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.