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Outreach Specialist AmeriCorps Member

Direct Services | Lathrup Village, MI | Full Time and Temporary

Job Description

Michigan’s Campaign to End Homelessness AmeriCorps Program

Member Position Description


Position Title:               Outreach Specialist AmeriCorps Member

Position Type:              Full-Time, 1700 Hours

Duration:                       November 17, 2017- November 17, 2018


Reports to (daily):     Jessie Polito, Site Supervisor

Reports to (overall):  Kelli Beavers, CTEH Program Director


Program Objectives:

Michigan’s Campaign to End Homelessness (CTEH) AmeriCorps Program will support service providers by increasing their capacity to offer assistance to homeless and at-risk individuals and families. Specifically, the AmeriCorps members in the CTEH program will provide services that will increase an individual’s self-sufficiency in the area of income and life skills.

Important Details:

a. AmeriCorps Members will receive a living stipend of $12,630 paid bi-weekly.

b. Members will receive an Educational Award of $5,815 upon successful completion of service.

c. The program will provide health care coverage for full-time members, if they elect to enroll.

d. AmeriCorps members are not considered employees of the program, the host site, nor of the government.


According to the National and Community Service Act of 1990, AmeriCorps members are not considered employees of the agency where they serve, nor are they employees of the program or the federal government. As such, members cannot engage in activities performed by employees of the host agency or otherwise displace employees.

Essential Duties and Responsibilities:

Outreach Specialist Position:

  • Conduct intakes for the MSHMIS screen process
  • Maintain regular contact with other local service providers to make appropriate referrals for clients
  • Maintain a shared case load among emergency shelter and outreach clients
  • Provide housing information and access to services to those on the streets and not engaged in care
  • Link/coordinate with supportive staff for housing resources
  • Gather and disperse food and clothing donations to clients
  • Link and provide information to mainstream services and benefits (Medicaid, SSI/SSDI, Section 8, TANF, etc.)
  • Generate information materials for clients, such as newsletters/pamphlets/etc.
  • Provide follow-up services to outreach clients
  • Assist outreach and shelter clients in creating crowdfunding profiles (via HandUp). Assist in managing profiles and fund disbursement.
  • Screen community members for SOS’s shelter and other programming
  • Assist with general, shared office responsibilities
  • Other responsibilities as assigned

Additional Member Activities:

  • Recruit and train a minimum of 25 volunteers during the term of service
  • Attend member orientation, monthly CTEH conference calls, webinars, and other events related to CTEH service
  • Attend Michigan’s AmeriCorps Member Celebration
  • Attend Michigan’s AmeriCorps Signature Service Project
  • Attend the program’s regional, mid-year, and end-of-year trainings
  • Plan and implement a service project for a CNCS sponsored national day of service which helps to address homelessness in their community
  • Submit quarterly reports by the appropriate deadlines with all necessary information provided


No more than 20 percent of the member’s total time can be spent on fundraising or training activities.

Desired Skills:

  • Ability to serve in a fast-paced, diverse, team environment
  • Strong oral communication and writing skills
  • Dedication to empowering clients
  • Comfort with assisting community members on the street
  • Comprehensive computer and Microsoft Office skills
  • Reliable transportation
  • Experience/familiarity with AmeriCorps is a plus

Minimum Qualifications:

  • Be at least 18 years of age;
  • Be a U.S. citizen, U.S. national or a lawful, permanent resident of the U.S. and provide a copy of a birth certificate, passport or permanent resident card to prove citizenship;
  • Have completed of some college or comparable work experience;
  • Must be able to complete a full term of service (one year)
  • Pass the following criminal history checks: State of Michigan, DHS Central Registry Clearance, FBI fingerprinting, and National Sex Offender Registry;
  • Have a car or be able to arrange reliable transportation to and from service site and multiple mandatory training sessions in Lansing;
  • Possess proficiency with word processing software and email;
  • Be able to interact respectfully with individuals from diverse socio-economic backgrounds



South Oakland Shelter is an equal opportunity employer, and does not discriminate against any qualified individual based on race, creed, religion, ethnicity or sexual orientation.


For more information on AmeriCorps, visit