Junior Money Mentor (contract, internship)
Customer Engagement | New York, NY | Part Time, Contract, and Internship
What is NextGenVest?
NextGenVest is the Money Mentor for every student. We provide on-demand help on how to pay for college over text message. Each year, 1.4 million students overpay for college and leave $2.7 Billion in free federal aid unclaimed. Our Money Mentors, part of our Customer Engagement team, is like a personal financial assistant who will help fill out financial aid paperwork, find scholarships, negotiate tuition and more.
As a NextGenVest Junior Money Mentor Intern, you'll be making a positive impact on students and help them with the process of paying for college! And bonus: this can all be done remotely from your own bedroom. Think this is for you? Keep reading!
What you’ll do:
- Help guide students over our texting platform with financial aid, college apps, scholarships, budgeting, and all money decisions (of course, we’ll train you)
- Provide the best possible experience for all student customers (and look for ways to continually improve their experience)
- Create a friendly environment for conversations with students over text using gifs and memes
- Be available for shifts at least 16hrs/week (over 3-4 days) between 8am-12am (but you get to choose your shifts according to your schedule!)
- Deliver on expected weekly/monthly metrics
Who you are:
- You have a “sales mindset” = able to stay hungry for more work, keep the customer engaged over time, stay positive, be genuine, and meet goals consistently
- You have applied for financial aid and scholarships yourself (so that you can relate to current high school students going through a similar process)
- You have a typing speed of at least 55 words per minute
- You have great time management skills and can operate with little directive after training/instruction
- Bonus points if you've also done or are currently doing work study as an undergraduate and/or have experience tutoring/mentoring other students
Perks and benefits
- You will be paid based on Service Points, which are based on the amount of times you deliver value to a student
- The average Junior Money Mentor makes upwards of $400 every two weeks. You set your own schedule. More output = more $$$!
- You’ll develop your mentorship skills, as well as your understanding of education-related financial policy and student loans with our unique online training programs
- Must be available at least 16 hour a week covering your own selected 1 hour shifts between 8am-12am
- All majors are welcome to apply
- Minimum GPA: 2.5
- Work from home, anywhere in the United States
- Own a computer with high-functioning internet capabilities