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Junior Money Mentor (contract, internship)

Customer Engagement | New York, NY | Part Time, Contract, and Internship

Job Description

What is NextGenVest?

NextGenVest is the Money Mentor for every student. We provide on-demand help on how to pay for college over text message. Each year, 1.4 million students overpay for college and leave $2.7 Billion in free federal aid unclaimed. Our Money Mentors, part of our Customer Engagement team, is like a personal financial assistant who will help fill out financial aid paperwork, find scholarships, negotiate tuition and more.

As a NextGenVest Junior Money Mentor Intern, you'll be making a positive impact on students and help them with the process of paying for college! And bonus: this can all be done remotely from your own bedroom. Think this is for you? Keep reading!

 

What you’ll do:

  • Help guide students over our texting platform with financial aid, college apps, scholarships, budgeting, and all money decisions (of course, we’ll train you)
  • Provide the best possible experience for all student customers (and look for ways to continually improve their experience)
  • Create a friendly environment for conversations with students over text using gifs and memes
  • Be available for shifts at least 16hrs/week (over 3-4 days) between 8am-12am (but you get to choose your shifts according to your schedule!)
  • Deliver on expected weekly/monthly metrics

 

Who you are:

  • You have a “sales mindset” = able to stay hungry for more work, keep the customer engaged over time, stay positive, be genuine, and meet goals consistently
  • You have applied for financial aid and scholarships yourself (so that you can relate to current high school students going through a similar process)
  • You have a typing speed of at least 55 words per minute
  • You have great time management skills and can operate with little directive after training/instruction
  • Bonus points if you've also done or are currently doing work study as an undergraduate and/or have experience tutoring/mentoring other students

 

Perks and benefits

  • You will be paid based on Service Points, which are based on the amount of times you deliver value to a student
  • The average Junior Money Mentor makes upwards of $400 every two weeks. You set your own schedule. More output = more $$$!
  • You’ll develop your mentorship skills, as well as your understanding of education-related financial policy and student loans with our unique online training programs

 

Requirements

  • Must be available at least 16 hour a week covering your own selected 1 hour shifts between 8am-12am
  • All majors are welcome to apply
  • Minimum GPA: 2.5
  • Work from home, anywhere in the United States
  • Own a computer with high-functioning internet capabilities