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Managed Services Consultant

Support | Washington, DC | Full Time

Job Description

New Signature is seeking an intellectually curious problem solver to join our fast growing team as a Managed Services Consultant. In this role, you will support customer requests, troubleshoot service incidents, manage customer IT systems, and have the opportunity to participate in project engagements.  If you enjoy using technology creatively, overcoming complex technical challenges, and working as part of a team with some of the best people in the industry, then New Signature is the place for you. 

A qualified applicant must be interested in building expertise in least some of the following technologies:

  • Microsoft Windows Server 2012
  • Microsoft Exchange Server 2013
  • Microsoft Lync 2013 with Voice
  • Microsoft Cloud Services: Office 365, Windows Azure, and Windows Intune
  • System Center 2012 including SCOM, SCCM, SCSM, DPM, SCVMM, and Orchestrator
  • Microsoft Forefront including FIM  
  • Expertise in Active Directory and Windows PowerShell
  • Windows Hyper-V
  • Enterprise storage and networking. 

Specifically, New Signature seeks qualified professionals who:

  • smart and intellectually curious,
  • enjoy providing the highest level of customer service,
  • seek a challenging work experience,
  • want to learn and gain greater expertise in their field,
  • enjoy working at a growth company with lots of advancement opportunities,
  • can work hard while having fun, and
  • act in an honest and ethical manner.

Experience

1+ years of professional IT experience

Education
BA/BS degree or equivalent desired.
High school diploma or GED required.

Compensation and Benefits
We offer a competitive compensation and benefits package including: training/education; medical, dental and vision; life insurance; 401k; and short and long term disability insurance. 

U.S. Employment Eligibility
New Signature requires the candidate to prove eligibility to work in the United States within three days of being employed.

About New Signature

New Signature is a Microsoft National Solution Provider—with employees in 14 states and the District of Columbia.  In 2014, Microsoft named New Signature the United States Partner of the Year, East Region Partner of the Year, Mid-Atlantic Partner of the Year, New York Metro Partner of the Year, and Mid-Atlantic Cloud OS Partner of the Year.  

We deliver an amazing customer experience to small, mid-sized and enterprise commercial customers and help them solve business challenges with Microsoft solutions and managed services. Our process driven approach is specifically designed to consistently deliver success to customers that need support for complex projects that require substantial creativity, strategic vision and stellar technology expertise. We help our customers make major investment decisions through rigorous economic analysis that presents the value of Microsoft solutions. We then provide hands-on IT expertise to plan, design, deploy, customize and extend, manage and support their Microsoft solutions. New Signature ensures a maximum ROI by delivering customized user adoption and learning solutions for business users and IT professionals. 

New Signature has attained 20 Microsoft Competencies (14 Gold and 6 Silver)—awarded to us in recognition of our substantial investment in professional development, success at building and deploying solutions, and commitment to service excellence.  The Microsoft competencies that New Signature holds include Gold Application Development, Gold Communications, Gold Customer Relationship Management, Gold Devices and Deployment, Gold Digital Advertising, Gold Hosting, Gold Identity and Access, Gold Management and Virtualization, Gold Messaging, Gold Midmarket Solution Provider, Gold OEM, Gold Server Platform, Gold Small Business, Gold Volume Licensing, Silver Collaboration and Content, Silver Data Platform, Silver Learning, Silver Mobility, Silver Project and Portfolio Management, and Silver Software Asset Management (http://pinpoint.microsoft.com/en-US/partners/new-signature-4295680795).  

New Signature is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

You can learn more at http://www.newsignature.com