Museum of Ice Cream

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Director of Creative Production

Corporate | New York, NY | Full Time

Job Description


Museum of Ice Cream is an inclusive and immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.


Museum of Ice Cream is seeking a Director of Creative Production who will oversee a rapidly growing brand. This individual must execute full-scale productions of outstanding quality, staying on-time and on budget. In this role, you will implement improvements to project management processes, tools and infrastructure to ensure ongoing efficiencies across the organization and company-wide. You will lead the production of our newest Museum of Ice Cream locations from start to finish to create spaces that exemplify exceptional non-traditional visitor experiences IRL. You will report directly to MOIC’s Co-Founders and be expected to complete assigned projects short- and long-term with outstanding detail.


Enhance & lead MOIC’s production systems, processes, daily management and overall operations strategy by developing production plans and logistics for MOIC, both short- and long-term.

Lead a production team in creating and managing project timelines and plans.

Grow our existing vendor database by identifying vendors and production partners, and securing new and innovative vendor partners and fabricators.

Serve as the gatekeeper for all production deliverables.

Work as a key contributor in the RFP response process through budget development, projections and concept ideation.

Provide clear and actionable direction related to projects.

Track and establish KPIs to improve the effectiveness of key elements of MOIC’s production operations in maintenance, efficiency and quality.

Work efficiently and effectively in a fast-paced, dynamic environment; demonstrating an ability to multi-task, prioritize, delegate and apply resources promptly and on a budget.

Develop and outline project execution in order to optimize a robust production strategy and tactics background.

Manage and ensure the work and deliverables of production studios, staffing agencies, fabricators and freight companies to execute the final product.

Work closely with clients to make sure their needs and product are appropriately produced and implemented.

Identify project risks and prepare solutions and contingency plans.

Contribute to the long-term strategy and development of the department.

Establish and maintain processes and procedures necessary to keep deliverables on time and on-brand.


  • 6+ years of experience independently managing or leading cross-functional project or production teams
  • Flexibility to travel nationwide travel on short notice and temporarily relocate to each Museum of Ice Cream location
  • Excellent internal and external written and verbal communication skills
  • Impeccable organizational skills
  • Proven experience creating and actively managing integrated timelines and budgets
  • Experience working with Project Management Software to oversee the lifecycle of a job (open job numbers, input milestones, track approval flow, etc.)
  • Ability to manage multiple cross-functional teams and Founder’s expectations.
  • Experience and  knowledge of workflow within a production company, or an in-house creative services agency