Education Manager (Europe)

About Us: Born in 2008 among the artists and influencers of Los Angeles, Morphe instantly disrupted the beauty industry by making artist-designed, professional-quality brushes affordable and accessible. As the brand grew—into eyeshadow, blush, bronzer, lip, and more—so did its fanbase of unapologetic makeup lovers. A loyal community that we remain incredibly grateful for!

Over the years, Morphe continued to break boundaries, fuelled by iconic collaborations, internet-breaking launches, and an ever-increasing community. Today, Morphe exists to celebrate the inner artist in everyone by empowering beauty beginners and professionals alike with the tools and products to express themselves, unapologetically.

Summary of Position:

The Education Manager will be responsible for developing and delivering the education strategy and requirements across Europe. They will develop tools for wholesale partners and staffed counters, taking content from our global team as well as creating regional specific content. They will partner with our wholesale team to create education to improve key performance indicators and drive key category performance across our European business. They will need to establish and maintain strong working relationships with retail partners, corporate teams, field leadership and the global education team.

This is a hybrid role, 3 days per week in the office/travelling, 2 days from home.

Key Responsibilities:

• Responsible for developing and delivering the European education strategy across Europe, to own-staffed counters and retailer field teams.
• Delivers all key trainings as the Education lead for the region, including travel across Europe to do so.
• Responsible for ensuring all Field sales & education teams have the tools they need to deliver their local trainings with excellence.
• Acts as a business partner to the National Accounts team diagnosing and discussing regional needs, puts action plans in place to drive results.
• Work with National Account Managers and Wholesale partners to identify and understand training requirements for all European wholesale partners and ensure content is fit for purpose including review of content, method and delivery.
• Constantly assess the training needs of the Wholesale Sales channels and provide feedback to the Leadership Team, Commercial teams and Global Education to inform educational content and direction.
• Support and participate in the execution of successful events, including but not limited to PR Events, Influencer Events and new product launch events.
• Manage and facilitate high impact education seminars and trainings, where required.
• Work in-store and within our wholesale retail partners with retail teams to identify training opportunities and create strategies to drive the business by coaching alongside store team, leading on the sales floor and providing feedback.
• Create and maintain a feedback loop by identifying and communicating effectiveness of training initiatives, training needs.
• Track education & training impact through KPI
• Participate in Global and local meetings and conference calls to provide partnership and gain an understanding of the business.

Key Working Relationships:

• Local Commercial teams
• Staffed Counter Teams
• UK Field Sales team
• Global Education

Required Skills & Experience:

• Extensive experience in a retail selling environment.
• Proven experience in Training and Facilitation
• Highly developed cosmetic & artistry skills.
• Wholesale partnership is required
• Proven ability to develop and facilitate educational seminars, ensuring participant learning and mastery of content including in person and digital content
• Experienced in translating ‘classroom learning’ to digital
• Demonstrated ability to drive sales through developing teams.
• Ability to listen and understand the needs of the customer, translating those needs into educational focuses.
• Ability to work collaboratively and build positive/effective business partnerships.
• Ability to interact with all levels of management and internal / external partners in a fast paced, high growth, evolving environment.
• Must have outstanding interpersonal and communication skills, both verbal and written.
• Effective planning, organizational and time management skills.
• Full, clean driving licence is required.

Travel Requirements:

• Estimated 50% of working time to be spent out in field training across Europe.
• Minimum 3 days per week to be spent either in Head Office or in the field with wholesale teams/partners.