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Casegoods Quality Control Supervisor

Manufacturing | Statesville, NC | Full Time

Job Description

About Mitchell Gold + Bob Williams:

Mitchell Gold + Bob Williams is a fast-growing, industry-leading brand that is known for classic modern furnishings with great comfort & style, as well as a commitment to equality, environmental responsibility and education. Since our start in 1989, we've created a culture of respect, equality and a commitment to helping employees reach their potential and lead more comfortable lives.

Casegoods Quality Control Supervisor

*Furniture Experience Required*

Location: Statesville, NC
Position Type: Manufacturing, Furniture


The casegoods quality control supervisor will oversee the day to day operations of casegoods inspections.  This position is responsible for examining materials for quality and defects and ensures casegoods exceed our quality expectations as well as maximize productivity. The casegoods quality control supervisor will act as a liaison with the Customer Care, Procurement, Product Development and Warehouse teams to assist with quality issues and shipping prioritization


  • Manage, lead and motivate the casegoods team in order to meet our quality standards
  • Provide accurate reporting on casegoods items received
  • Direct team in receiving return order within operating system
  • Communicate all issues and concerns of casegoods to internal departments
  • Responsible for providing direction and resolution to vendor issues, including packaging to our procurement and sourcing team
  • Identify problem areas and assist in developing new processes to improve the overall work flow, efficiency and forward thinking needed to achieve company goals
  • Work and collaborate with various internal departments to assist in identifying and resolving problems related to inventory, product set up and quality standards
  • Communicate product specifications for casegoods to internal teams


  • 2+ years of related experience in Quality Inspections, Inventory or other similar field
  • Background in the Furniture Industry, required
  • Proficiency with Microsoft Office Suite including: Excel, Outlook, Access and Word
  • Experience with Microsoft Dynamics AX, a plus
  • Ability to prioritize, self-direct and lead a team
  • Excellent attention to detail and time management skills
  • Proven organizational skills with the ability to efficiently multi-task and prioritize appropriately
  • Strong interpersonal and communication skills with the ability to collaborate cross-functionally with internal teams
  • Customer-centric mindset; strongly motivated to always deliver the best possible customer experience
  • Ability to push/lift up to 50 lbs.

Compensations and Benefits: 

We offer a wide range of career opportunities with excellent benefits. Above all, we're looking for passionate, talented, hard-working, nice people with great taste to help us build this brand we love.

  • Competitive salary
  • 401k 
  • Option to participate in company health (medical, dental) insurance plans as well as supplemental insurance
  • Promote work/life balance including paid time off and paid holidays
  • Scholarship Program
  • Onsite wellness clinic and gym 

We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.