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AV Operations Specialist

Information Technology | Boston, MA | Contract | From $40.00 to $45.00 per hour

Job Description

One of our clients is actively looking for media services support for University courses and events for the 2nd shift 2 PM to 10 PM.

If you have AV troubleshooting skills, and experience in video productions, live streaming, video conferences and live audiovisual event support, this may be the job for you.

Responsibilities:

  • Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by team leaders

  • Assist faculty, students, and staff with the projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube, and other media sources

  • Ensure prompt and professional communications with instructors, staff, and students

  • Take direction from staff and leaders on assignments, policies, and protocols

  • Help coordinate multimedia technology for the course and event support

  • Check out AV equipment and transport to and from classrooms

  • Set up AV equipment to begin recording classes in a timely manner before each class begins

  • Strike AV equipment once the class has ended and check equipment back into the main office

  • Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required

  • Ensure high-quality audio and video recording

  • Help with maintenance of AV equipment

  • Provide availability to shift coordinators to assist with scheduling in a timely manner

  • Provide coverage for colleagues during absences


Basic Qualifications:

  • A minimum of two years of college or technical school

  • Working knowledge of audio, video, and multimedia technologies

  • Working knowledge of computer hardware, software, and connections to external devices

  • Strong customer service orientation

  • Excellent communication skills

Additional Qualifications:

  • Professional or educational background in multimedia or a technology-related field a plus

  • Familiarity with lavaliers, handheld mics, Shure wireless microphones, Panasonic and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron, integrated room control systems, and assistive listening systems preferred

  • Familiarity with projecting content from Microsoft Windows, Mac, and internet media sources

  • Ability to manage multiple tasks simultaneously and meet deadlines

  • An employment record of reliability and strong attendance

  • Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner