Clinical Scheduler

Medical Scheduler

Our Company:

MedSide Healthcare is committed to providing superior in-home care through a wide range of services including skilled nursing, rehabilitation, medical social services, personal support and homemaker services to our patients in their homes. The primary goal of MedSide’s management and staff is to provide these services in a way which optimizes the dignity and independence of all of our patients. The growth of our company can be attributed to our employees' knowledge, skill and commitment to providing outstanding patient care and customer service.

Job Summary:

The Scheduler is responsible for scheduling clinical visits for home health patients.

Job Requirements:

• Ensure client services are arranged and delivered to the satisfaction of the client, family, and others who participate in the client’s support

• Ensure that each schedule has an appropriate clinician assigned

• Enter and maintain the clients’ scheduled in the computer system

• Verify that scheduled visits were performed as assigned

• Monitor service for problems and addressing concerns

• Communicate any client/referral source/ employee issue to supervisor

• Solving issues involving client and/or employee schedules or interactions

• Maintain a positive relationship with clients and their family members; referral sources and program case managers; and MedSide caregivers and clinicians

• Collaborate with HR staff to ensure that clinicians complete all training and other employment requirements

• Assist administrative assistants with phone and front office coverage as needed

Job Qualifications:

• Excellent communication skill; *Bilingual is a plus

• Proficient computer-based skills in various scheduling software and Google Docs

• Ability to prioritize, multitask, and problem solve

• Be flexible and eager to learn new things