Job Description

Are you a highly organized, proactive professional with a passion for clean beauty and luxury skincare? We’re seeking a detail-driven, solutions-oriented team member to support our operations, customer experience, and wholesale channels as we continue to grow our nationally recognized brand.

In this multifaceted role, you’ll be at the heart of our daily operations, assisting in the coordination of wholesale orders and partner relationships, ensuring seamless backend logistics, and delivering thoughtful and timely customer support.

Key Responsibilities:

· Provide exceptional customer support - with empathy, efficiency, and professionalism

· Manage wholesale account communications, assist with onboarding new partners, and ensure timely order fulfillment

· Coordinate day-to-day operations, including order processing and inventory tracking

· Collaborate cross-functionally to improve internal processes and elevate the overall client and partner experience, outside of the organization as well as inside the organization

· Maintain meticulous attention to detail in all aspects of work, from backend systems to front-facing communication

What We’re Looking For:

· A highly organized self-starter with excellent communication and follow-through

· Someone who is both tech-savvy and people-oriented—able to navigate systems with ease and connect with customers and partners thoughtfully

· Applicant has experience with MAC OSX, Microsoft Office, Outlook, Shopify, Excel, QuickBooks, and Canva and/or Adobe Illustrator

· Previous customer service experience in a high-end selling environment or industry-related internship is a plus

· Passion for clean beauty, wellness, and delivering elevated experiences

· Experience in operations, customer service, or account management is a plus

· Positive, calm under pressure, and energized by helping things run smoothly behind the scenes

If you're looking to grow with a clean luxury skincare brand that values excellence, authenticity, and innovation, we’d love to meet you.