Maya Chia - Manager, Business Operations

About Us: Maya Chia, a leading and highly awarded clean skincare brand in the US, is poised for substantial growth. Driven by an unwavering passion for groundbreaking skincare and haircare, we're expanding our dynamic team.

Your Impact: As our Manager, Business Operations, you'll be more than just a planner – you'll be a hands-on doer, working closely with our Founder to build the foundation essential for our journey ahead. Your mission: execute with excellence and witness the tangible results of your efforts.

Key Responsibilities:

1. Execution Excellence Maven: Collaborate with the Founder and team, taking the lead in executing systems and processes that not only align with our high-quality standards but also exemplify your commitment to excellence.

2. Operational Dynamo: Be the driving force behind seamless operations, ensuring that every process runs smoothly and contributes to the overall excellence of Maya Chia.

3. Hands-On Knowledge Facilitator: Dive into the nitty-gritty of knowledge sharing, meticulously documenting processes and creating accessible 'how-to' guides, demonstrating your commitment to hands-on collaboration.

4. Productive Asset Steward: Take charge of the organization and storage of content, assets, and social materials, showcasing your ability to turn strategies into tangible, well-organized assets.

5. Roll-Up-Your-Sleeves 'Go-To': Embrace a catch-all and owner-of-it-all role, assisting with hiring, onboarding, managing freelancers, agencies, vendors, systems, admin, and even photoshoots – embodying the spirit of a true doer.

6. Compliance Champion: Immerse yourself in maintaining paperwork and compliance for our manufacturing facility, ensuring not just adherence but excellence in every detail.

7. Supply Chain Virtuoso: Lead vendor and supply chain communication, create/manage purchase orders, and ensure timely and effective communication with all relevant teams, proving your dedication to tangible results.

8. Motivational Force: Conduct staff performance reviews, motivate the team, and instill a positive work culture, showcasing your ability to turn motivation into real achievements.

9. Operational Maestro: Keep the office running smoothly, demonstrating your hands-on approach to maintaining a productive and collaborative workspace.

If we could describe you in 10 words: Self-starter, meticulous, organized, detail-oriented, executor, anticipator, fixer, amicable, team player, multitasker

Experience & Competencies:

• Proven experience in hands-on office management within a dynamic environment.
• Meticulous organizational skills, driven by a passion for executing with excellence.
• Proficiency with Quickbooks, Microsoft Office, Shopify, Dropbox; knowledge of Canva is advantageous.
• Previous experience in executing and managing vendors, 3PL, or third parties is highly valued.
• Familiarity with manufacturing facilities is beneficial but not necessary.

What's in it for You:

• Full-time, in-office role perfect for someone who thrives on hands-on execution and tangible results.
• Healthcare and benefits.
• 401K with company match and a profit-sharing plan.
• One week of paid vacation annually, plus paid company/national holidays.
• Employee discount on our luxury brand of skincare and haircare products.

Maya Chia is an equal-opportunity employer, committed to creating an inclusive environment that celebrates diversity. Join us if you're ready to roll up your sleeves, execute with excellence, and witness the direct impact of your work in a thriving environment.