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Assistant QA Manager

Laboratory | Santa Rosa, CA | Full Time

Job Description

M.A. Silva USA delivers the finest premium wine packaging products throughout North America. Due to anticipated continuous growth we are seeking an Assistant QA Manager to join our fun and passionate team. The Assistant QA Manager will provide critical support to our QA Manager along with outstanding service to our valued wine industry customers. M.A. Silva USA has been voted as one of the Best Places to Work in the North Bay. The company has been in the Santa Rosa area for twelve years and is known for its superior customer service and high quality standards. We are seeking an experienced, organized and detail oriented individual to join our dynamic and passionate team. M.A. Silva USA offers very competitive benefits and salary packages.

SUMMARY:  Coordinate and perform quality control tasks to assure the quality of incoming and outgoing products to meet clients’ expectations and satisfaction, with a primary responsibility of operating a GC/MS. Assists department manager in decision making and management of the Lab personnel. Supports Sales and Marketing and incorporates QA information into marketing materials.



The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.


  • Production
  • Verifies material  for production orders
  • Monitors QC during all production processes
  • Ensures quality standards are met


  • Sales and Marketing Support
  • Prepares samples and documentation for clients
  • Provides technical support to clients
  • Prepares White Papers for client use
  • Conducts client presentations


  • GCMS and FTIR Spectrometer Operation
  • Performs analysis on cork and wine  samples
  • Prepares standards (chemical solutions)
  • Assist in and develops new methods as necessary
  • Programming of GCMS machine


  • Laboratory
  • Ensures QC by both supervising and performing checks and analysis and recordkeeping for both incoming and outgoing product
  • Oversees staff pulling samples for analysis
  • Supervises and participates in sensory evaluation of corks and wines
  • Supervises staff in setup and clean up of sensory analysis
  • Performs incoming QC on cork and glass bottles
  • Provides support to Sales staff relating to QA/QC processes
  • Provides support for customer liaison for education and problem solving


  • Supervisory Responsibilities:
  • The Assistant QA Manager will participate in the management and supervision of staff; will assist in the supervision and training of lab personnel and will help  ensure that departmental and company standards and goals are met



  • B.S. in Chemistry or related field (Science or Enology), AA or basic chemistry coursework with experience also considered
  • Experience in supervision of personnel
  • QC experience in food, beverage or pharmaceutical industries a plus
  • Knowledge of cork or wine industries a plus
  • Working knowledge of GC/MS preferred and/or comparable technologies
  • Excellent written and oral communication and presentation skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Acute attention to detail
  • Proven ability to handle multiple projects and meet deadlines
  • Ability to work independently and as a member of various teams
  • Demonstrated proficiency in Microsoft Office Applications
  • Demonstrated ability to calculate figures and amounts
  • Working knowledge of statistics, laboratory analysis and laboratory instrumentation
  • Ability to read, analyze, and interpret technical procedures
  • Ability to understand and follow written and verbal instructions
  • Ability to understand any and all safety requirements and cautions
  • Ability to perform the necessary physical labor
    • Able to lift 75 lbs.
    • Bend, stoop, squat, push, pull, twist, and lift
    • Stand for long periods of time