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Project Manager (PMP)-Operational Excellence

Finance/Operations | Los Angeles, CA

Job Description

About MarketShare:

MarketShare is an analytics company that enables businesses to grow efficiently by revealing what really drives results. Founded in 2005, MarketShare has a track record of ground-breaking innovations in data, modeling and software and has worked with nearly half of the Fortune 50 and 8 of the top 10 global brands. MarketShare's platform provides a combination of technology, data, modeling and business intelligence solutions that lead to improve decision-making for businesses.  We are high growth, venture-backed company solving some of the toughest marketing investment optimization problems in the industry. The company is based in Los Angeles, California with offices in San Francisco, New York, London, Tokyo and Bangalore.  For more information, please go to:

Quick Facts:

MarketShare has already helped direct over $100 Billion in marketing spend
Our clients are in over 45 countries and all US DMA's
The mathematics and modeling behind our work are globally recognized and respected as industry-leading

Manager, Global Operational Excellence – Los Angeles, CA

MarketShare is looking for a PMP and/or Six Sigma-certified leader, to play a critical role in building our global resource planning and project management capabilities. The position is responsible for coordinating and partnering with cross-functional teams on delivery of client projects, including visibility into milestones, resources allocation, budget variance and adoption of best practices. This is the perfect role for a highly-collaborative individual who excels at woo-ing people, with a track record of successful engagements, lean transformations, and eagerness to support a variety of global projects.


Key Responsibilities:

  • Partner with functional leads to consistently deliver complex and time-critical client projects/programs within budget, using best-in-class project plans, resource planning and time tracking
  • Partner with business planning and accounting to ensure that project plan templates enable reliable forecasting of recognized revenue and software capitalization
  • Develop and implement programs to evangelize and drive lean project/process management capability tied to The MarketShare Way operating model and drive global adoption of Clarizen
  • Collect feedback from end-users, understand root cause for lack of adoption of key processes, and collaborate with system administrators and vendors to implement enhancements (features and/or processes) that will scale our operations
  • Prepare reports for upper management on status of projects/product portfolios, including baseline and cost variance projections
  • Ensure projects pipelines are up-to-date at each capacity planning meeting
  • Create strategies for risk mitigation and contingency planning on an as-needed basis


Critical Skills/Aptitudes Required:

  • Ability to lead and/or facilitate cross-functional projects, and manage conflicts within groups
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts and technologies
  • Excellent listening and communication skills, both oral and written
  • Ability to thrive in a fast-paced, rapidly moving startup environment


Resume Requirements:

  • PMP (Project Management Professional) certification
  • Six Sigma certification a strong plus
  • Bachelor’s degree from an AACSB-accredited university
  • Minimum 5-10 years of software project management and/or engagement management experience, including scheduling and budgeting
  • Minimum 3 years of experience designing and implementing business processes
  • Advanced computer skills required, especially with MS Project, Excel and PowerPoint
  • Previous experience with Clarizen and SFDC ( a strong plus