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Qual Operations Coordinator

Operations | Indianapolis, IN | Full Time

Job Description

At MarketCast, we believe in the power of fandom.   Whether you are a Hollywood studio developing the next blockbuster, a streaming service fighting for subscribers, or a beverage brand seeking to disrupt the grocery aisle, we provide data-driven research and insights to help find and engage the fans that matter most.   

Through the acquisition of Deductive, a leading provider of data science services for media companies, MarketCast is bringing together a unique combination of traditional qualitative and quantitative market research with advanced data science and analytics. As a member of this newly formed MarketCast Data Science Services team, you will be working alongside the most gifted minds in media analytics, helping them bring to market new audience attribution and segmentation products to support leading Hollywood studios, streaming services, lifestyle brands, and sports leagues. 

 

Qual Operations Coordinator

Indianapolis preferred location

Full time

 

 

COMPANY OVERVIEW:

 

At MarketCast, we believe in the power of fandom. Whether you are a Hollywood studio developing the next blockbuster, a streaming service fighting for subscribers, or a beverage brand seeking to disrupt the grocery aisle, we provide data-driven research and insights to help find and engage the fans that matter most.    

Our unique mix of quantitative and qualitative research provides the scale to support the biggest marketing campaigns on the planet as well as the speed and agility to focus on solving unique client business challenges. Combined, MarketCast gives clients powerful insights to navigate today’s complicated media landscape and deliver strategies that build and retain fandom. 

 We are looking for a Qual Operations Coordinator to join Field Operations team.

 Responsibilities include:

 Select vendor fieldwork partners (for multiple projects at a time) based on cost, service level, lead time, timeline, methodology

  • Support field operations for domestic and international qualitative research projects, including: helping to develop screeners, overseeing recruiting, managing logistics, acting as a go-between with vendor fieldwork partners and project teams
  • Liaise with vendor fieldwork partners to communicate objectives and collaborate in real-time to ensure optimal results
  • Assist with keeping projects within budget
  • Troubleshoot and seeking resolutions to issues with appropriate urgency. 
  • Provide quality assurance assistance with survey screener reviews
  • Help administrate MarketCast’s online research portal by adding users, monitoring subscription limits, and providing support for data collection teams

 Ideal candidate should:

  • Bachelor’s degree from an accredited institution or equivalent experience  
  • Self-starting, action-oriented, results-driven personality. 
  • Have strong written and verbal communication skills, great attention to detail, and the ability to multi-task
  • Be able to work in a fast-paced environment and work with quick turnaround deliverable times
  • Be enthusiastic and high energy with highly developed social skills
  • Be comfortable time-shifting to accommodate global projects operating simultaneously
  • Experience in market research (and qualitative methodologies) a plus 
  • Availability for periodic weekend shifts 

Benefit and Perks:

  • Medical, Dental, Vision
  • 401(k) with company match
  • Freedom Leave
  • Wellness plan and events
  • And, more..

 

Our purpose: 

Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small batch whiskeys. 

At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes. 

And, we do fandom research, data science and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact. 


Our Values:

Curiosity Makes Us Tick 

Our love of learning manifests in everything we do - from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more. 

Reward the Hustle 

We attract and cultivate talent who roll up their sleeves and get things done, no matter the task, timeline or challenge. In return, we recognize and reward their performance and commitment. It’s an approach that keeps our teams tight, hands-on, and consistently delivering. 

Trust is Everything  

Our research and perspectives move markets, fuel creative decisions and impact millions of fans daily.  This kind of influence requires trust and responsibility, something bestowed on us by our clients.  It is earned, honored, and never taken for granted. 

Value the What and the How 

It’s not enough to be exceptional in your role if you can’t play well with the team. We honor great work by looking at what is accomplished and how we work together to achieve results. This ensures great performance never comes at the cost of behavior that can harm our culture. 

Diversity will be Our Superpower 

Our differences make us stronger. As researchers and data scientists, we have a responsibility to reflect the diverse audiences and communities all around us. Understanding people, opinions and life experiences fuels our insights and deepens our perspectives. 


At MarketCast, we don't just accept difference - we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

CCPA NOTICE:  In accordance with the California Consumer Privacy Act, please note that we collect some or all of the below categories of personal information from you as part of the application process and use it for the purposes indicated.  Category of Personal Information: 1. Name, Contact Information (phone, email, address) Purpose: To be able to contact you 2. Information on work history and education Purpose: To be able to assess qualifications for the role 3. Race/ethnicity information (optional) Purpose: To comply with governmental reporting obligations 4. Veteran and military Status (optional) Purpose: to comply with governmental reporting obligations