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Peer Recovery Support Specialist (GA)

Care Solutions | Remote, GA | Full Time

Job Description

ABOUT MAP

We're an award-winning company that uses cutting-edge, technology-enabled solutions to improve the lives of those affected by Substance Use Disorder. Based in Austin, Texas, our passionate team turns a combination of advanced medical devices, predictive analytics, data analysis, strategic partnerships, and strong coffee into real results that impact individuals and families all over the country. We have a variety of roles at our company, but everyone’s goal is the same: revolutionizing addiction recovery to improve outcomes.

We are a mission-driven organization that takes care of our people; our most valuable resource. We provide an excellent benefits package that includes:

  • A supportive company culture that values what you bring to the table while still giving you the opportunity to learn, grow, and advance your career.
  • Employer paid medical, dental, vision, life insurance, and disability insurance benefits
  • 401(k) plan with employer match
  • Generous PTO package
  • Employee Assistant Program
  • Business-casual environment
  • Free snacks & beverages

 

SCOPE

Peer Recovery Support Specialists (PRSS) perform phone and video contacts with Cases and Collaterals. The PRSS establishes and maintains a professional rapport with clientele over an extended period to ensure engagement in recovery and positive outcomes

 

ESSENTIAL FUNCTIONS

  • Provide peer recovery support based on an established treatment plan via telephone/video conference
  • Conduct routine monitoring of client experience through standardized and proprietary assessments
  • Timely and accurate documentation of client encounters and data
  • Assist in guiding patient to community and health plan directed resources
  • Assist in training of new Peer Recovery Support Specialists
  • Support MAP clinical and product development team’s development of technology systems and operating protocols
  • Relay client issues and concerns to clinical leadership 
  • Enforce and uphold all company employee ethics, confidentiality requirements, rules, guidelines and expectations
  • Understand, respect and abide by all HIPAA laws and other applicable regulations at all times
  • Maintain a professional and courteous image to MAP’s customers and fellow employees
  • Participate in a well-paced and succinct manner in all staffing and meetings

 

KNOWLEDGE AND REQUIREMENTS:

  • Minimum of one (1) years' experience working with substance use disorder, mental health or recovery work setting
  • Certified or eligible for certification as a Peer Recovery Support Specialist
  • You must have 3 years of continuous sobriety from drugs and alcohol
  • You must actively be working a “program of recovery” related to your history of substance use.  A “program of recovery” includes the following:
    • Regular and active attendance of recovery support activities (12 – Step meetings, SMART Recovery, other mainstream recovery support community, regular appointments with a provider who is treating your substance use disorder).
    • Maintaining a lifestyle that promotes continued mental, physical and spiritual health and healthy interpersonal relationships
    • A genuine commitment to the support and health of individuals and families affected by substance use disorders.
    • Understanding of and sensitivity to the challenges facing individuals and families affected by substance use disorders in a manner that is accepting and free of stigma.

 

  • Since this position is remote, you must have computer skills (tech savvy or advanced computer skills are a plus) which includes experience working with:
    • Software
    • Internet
    • Instant Messaging
    • Video conferencing or Skype (or the like)
    • Microsoft products (Outlook, Word…)
  • You must have high-speed internet access or be willing to get it for yourself if offered the job.
  • You must have a quiet room where you can work undisturbed for hours at a time.
  • You must be able to work both individually and in a team setting.

 

EDUCATION: High School Diploma or G.E.D.