Senior Solutions Engineer
Sales | Remote US | Full Time
Lytics, the customer data platform (CDP) built for marketing teams, improves your business performance by connecting the right data to Lytics’ powerful AI engine. By combining unique behavioral insights, machine learning, and real-time campaign orchestration, Lytics equips marketers with the tools to create unique one-to-one marketing campaigns and engagements based on each user’s interests and customer journey. Some of the world’s most innovative brands use Lytics’ CDP technology, including General Mills, Live Nation, Nestlé Purina, AEG, Industry Dive, and Yamaha. We are looking for smart, passionate, and dedicated individuals to grow with us and deliver great value to our customers and company.
Lytics is hiring a Pre-Sales Senior Solutions Engineer to join our team. We’re seeking someone who empathizes with our customer’s needs and understands why our products help our customers become more efficient, successful and effective in their Marketing efforts. We are looking for someone who is curious and interested in helping organizations optimize their marketing results. We need someone interested in bringing the power of Lytics to life in a competitive sales environment.
In this role, you will be the technical voice in our sales process helping customers understand the value of Lytics products. You’ll partner with the customer to solve their problems, demonstrating the value of Lytics products with the Sales team. You will provide product feedback based on your interaction with customers to Engineering and Product. You will ensure the customer is successful as they interact with Lytics products and services. You will provide the technical expertise for custom demos, trials, proof of concepts and presentations.
Bring the power of Lytics to life for prospects and customers
Own the technical sale by guiding prospects through the technical decision making process.
Master how to sell Lytics: from high-level introductory pitches through technical deep dives – and know how to gracefully maneuver back-and-forth.
Develop a strong understanding of the Lytics’s customer lifecycle journey, leveraging resources in Sales, Account Management, Support & Services to ensure customer success.
Collaborate with Account Executives with RFP responses.
Provide impactful product demonstrations and customized demo environments in order to maximize our win rate.
Lead successful trials and POCs to match customer’s use cases
Actively participate in the business aspects of territory management, e.g., pipeline development, forecasts, quarterly business reviews, etc.
6+ years experience in a Sales Engineering role, or direct experience with using Lytics’ products.
BA or BS degree in computer science or a related field.
Excellent technical communication skills, both written and verbal, with the ability to present to and engage our rapidly growing customer base.
Strong knowledge of data integration, SQL, APIs, and overall knowledge of assembling and putting together data for use in Lytics.
Reporting and/or BI tool experience a plus
Excellent problem-solving orientation and ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to technical and business problems.
Strong industry knowledge - performance management, scaled solutions, and methodologies.
Ability and willingness to travel 50% nationally & internationally, including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation. Please note this is a post Covid requirement.
Preferred but not required:
Past experience in Martech, Adtech, Marketing or in a Marketing Agency executing cross-channel Marketing campaigns.
Experience working with internal Sales/Marketing, product and engineering, and client services teams.
Professional services experience in an open source or enterprise software company.
Why Work at Lytics?
You will be working in a company with tons of talent, that is in a rapidly growing space with plenty of opportunity. Each individual at Lytics is given a lot of freedom and responsibility day to day. Since we are not a large company you will be able to learn everyone's name, and knowledge transfers quickly across the entire company. In addition the Lytics team is professional, open with sharing ideas and leadership is more than ready to help provide guidance on making you successful.
At Lytics, we recruit and reward employees based on performance and capability, regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, or physical ability.
Our goal at Lytics is to create an environment where everyone, from any background, can do their best work. We know that the best ideas & the best solutions happen when people bring their uniqueness to work with them. Inclusion is an integral part of how we leverage that uniqueness into our company. Creating a culture of equality and respect isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed in emerging technologies.
We are committed to taking care of our team, and along with providing a competitive salary and great benefits for employees and their families, we are dedicated to making sure there are a variety of methods for staff to grow their skills and further their careers. Benefits include affordable health insurance, 401K, flexible PTO, stock options, remote work connectivity benefits, life insurance and disability plans.
To get started, click on the link below. To fast track your application, let us know in your cover letter why this job and company is of particular interest to you. We look forward to talking!