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Pre-Sales Solutions Engineer

Sales | Remote US | Full Time

Job Description

Lytics, the customer data platform (CDP) built for marketing teams, improves your business performance by connecting the right data to Lytics’ powerful AI engine. By combining unique behavioral insights, machine learning, and real-time campaign orchestration, Lytics equips marketers with the tools to create unique one-to-one marketing campaigns and engagements based on each user’s interests and customer journey. Some of the world’s most innovative brands use Lytics’ CDP technology, including General Mills, Live Nation, Nestlé Purina, AEG, Industry Dive, and Yamaha. We are looking for smart, passionate, and dedicated individuals to grow with us and deliver great value to our customers and company.

Lytics is hiring a startup-minded Pre-Sales Solutions Engineer to help drive our sales-led and product-accelerated pre-sales motion. You will leverage your technical acumen to serve as a trusted advisor to our prospects & customers, helping them understand and evaluate Lytics's CDP in the context of their marketing strategy and c360 investment.

During pre-sales you will work side-by-side with our prospects to discover their business challenges, marketing objectives and first party data strategy then act as the Lytics lead in translating your learnings into meaningful solutions. The Lytics Pre-Sales Solutions Engineer is a client-facing role and requires strong interpersonal skills and clear written communication.  We anticipate that the ideal candidate has a strong engineering or pre-sales background in SaaS with CDPs, database, data solutions, or marketing technology experience. Our customers and prospects are highly sophisticated;  as the technical ambassador for our prospects and customers working with our sales teams, you will help strategize and execute on opportunities, including gathering technical background/requirements from customers, creating evaluation project plans, managing the technical phases of the sales cycle, and guiding customers and prospects in the architecture and implementation of their use cases on the Lytics platform during presale and POC opportunities. 

The Role: 

  • Provide technical leadership in a pre-sales capacity for customers to support successful understanding, evaluation and adoption of Lytics. 

  • Guide customers and prospects in the architecture and implementation of their use cases on the Lytics platform. 

  • Consult on architecture and design and implement strategic customer projects.

  • Build reference architectures, how-tos, and demo applications for customers. 

  • Engage with data engineers, marketers, software engineers, data analysts, and IT stakeholders confidently and succinctly to identify and solve their business challenges

  • Own presales blueprinting, scoping, technical requirements gathering, development, and transition to support/account management

  • Serve as a trusted advisor to prospects by using your understanding of what drives marketing teams in the pursuit of data driven marketing

  • Lead technical deep-dive demos of the product where needed

  • Collaborate cross functionally to respond to RFIs and RFPs issued by customers

Your background and skills will include

  • Outstanding presentation and whiteboarding skills

  • Ability to design and architect distributed data systems

  • A strong background in data & technology, deep knowledge and experience in SQL, ETL, and data warehouse design/implementation

  • Being a pre-sales superstar, deeply technical with great customer skills, and know-how to successfully work as a trusted advisor to ensure the success of prospects and customers

  • Having successfully sold and/or deployed data-oriented solutions in the recent past (DW, BI, ETL, Hadoop, etc)

  • Have experience in ETL or Data Warehouse design/implementation

  • A good understanding of web development, Javascript, and software architecture  

  • Have strong customer communication and presentation skills as well as the ability to dive into technical topics 

  • Ability to effectively communicate remotely, and travel to customer sites for demos and meetings when necessary

Great to have experience includes:

  • Have prior experience working with CDPs

  • Have experience selling Cloud-based or SaaS adtech/martech solutions

  • Have good knowledge of and working experience in Python

  • Have wide industry experience across media, entertainment, retail, CPG, auto, gaming, and financial services

  • Have a good knowledge of data science concepts

  • Have experience working with Big Data technologies (such as Hadoop, MapReduce, Hive/Pig, Cassandra, MongoDB, etc)

  • Have an understanding or experience in AI/ML in Python or SQL

  • Have experience working with highly adopted advertising technologies such as Google Ads, FB/Instagram, programmatic, etc. 


Why Work at Lytics?

You will be working in a company with tons of talent, that is in a rapidly growing space with plenty of opportunity.  Since we are not a large company you will be able to learn everyone's name, and knowledge transfers quickly across the entire company. In addition, the Lytics team is professional, open with sharing ideas and leadership is more than ready to help provide guidance on making you successful.

At Lytics, we recruit and reward employees based on performance and capability, regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, or physical ability.

Our goal at Lytics is to create an environment where everyone, from any background, can do their best work. We know that the best ideas & the best solutions happen when people bring their uniqueness to work with them. Inclusion is an integral part of how we leverage that uniqueness into our company. Creating a culture of equality and respect isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed in emerging technologies.

Perks:

We are committed to taking care of our team, and along with providing a competitive salary and great benefits for employees and their families, we are dedicated to making sure there are a variety of methods for staff to grow their skills and further their careers.  Benefits include affordable health insurance, 401K Match, flexible PTO, stock options, paid parental leave, remote work connectivity benefits, life insurance and disability plans.  

To get started, click on the link below. To fast track your application, let us know in your cover letter why this job and company is of particular interest to you. We look forward to talking!