(Remote)- Customer Service
Customer Service | Baton Rouge, LA | Full Time and Part Time
We are hiring dependable, friendly Customer Service to join our existing team. Extremely flexible schedule with the ability to select your own days and hours.
- Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
- Document all inquires, requests, resolutions in Microsoft Office products
- Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
- Display a courteous and helpful attitude to all customers
- Perform research to answer customer inquiries and requests
- Assist customers and sales representatives with fulfilling their order requests
- No sales calls-no telemarketing of any kind. Position is inbound phone support only.
- Proficient in most Microsoft Office products. I.e. Excel and Outlook
- Excellent interpersonal and communication skills
- Comfortable working in a high volume role
- Demonstrated ability to prioritize tasks and manage time efficiently
- Basic computer skills in various software and web-based applications.