Fraud & Payments Analyst
Corporate | New York, NY | Full Time
LiveAuctioneers is the leading marketplace for fine art, collectibles, furniture, and jewelry.
Founded in 2002, LiveAuctioneers was the first in the industry to introduce mobile bidding, video streamed auctions, and more. The company continues to be a pioneer in the sale of rare treasures. In 2018, LiveAuctioneers helped facilitate $3 billion of sales by connecting 13 million of the world’s most knowledgeable collectors with thousands of passionate sellers of one-of-a-kind items.
LiveAuctioneers management team has started and/or grown market leading companies. The company’s most recent investment was led by Cove Hill Partners, investors in innovative companies like NetDocuments and Storable.
We are seeking a Fraud and Payments Analyst to join our New York City team. The Fraud and Payments Analyst will:
Lead the adoption of advanced payments and fraud protection tools throughout the LiveAuctioneers value chain
Identify fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk
Undertake operational risk management duties primarily focusing on: KYB, KYC, payments fraud and operational fraud
Ensure key security and risk objectives are met by effective management of company and third party risk tools
Perform data analysis, operational and project management tasks to support scaling and developing the LA payments offering
Support a variety of account and payment administration tasks relating to daily finance and client support queries
Conduct in-depth data analysis, validation, and investigation to improve product offering; Responding to and challenging potential chargeback transactions, reporting and tracking dispute resolution
Highly analytical thinker, proactive problem solver, expected to present problems and solutions simultaneously
A team player who enjoys researching and troubleshooting with an innovative and self-sufficient outlook
Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles
Ability to multi-task and self-prioritize to ensure deadlines are met in a timely manner
Excellent communication skills, with the ability to understand business needs and interact at all levels of the business
Have an understanding of the unique qualities to work in a small independent team with the ability to make on the spot decisions would be desired
Comprehensive healthcare and dental insurance
Generous, real vacations
Fully-stocked beverage fridge and snack pantry
Regular catered lunches, happy hours, and parties
Ridiculously fun inventory, ranging from Michael Jackson's moonwalking shoes to Pablo Picasso's paintings