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Attendance & Front Desk Assistant-LCCHS

Lighthouse 9-12 Band (High School) | Oakland, CA | Full Time

Job Description

LCCHS Attendance & Front Desk Assistant Job Description

THE ORGANIZATION 

Social justice movements come in all shapes and sizes.  Here at Lighthouse Community Public Schools, we are engaged in an educational movement that goes beyond our classrooms working to disrupt educational inequities by providing our students and families exceptional educational opportunities every day. Grounded in our core values of community, integrity, agency, love, and social justice rooted in the EL Education Model, LCPS is a leader in fostering innovative schools achieving exceptional student outcomes where each child is at the center of their own learning. Our mission is to prepare diverse students for college, a career of their choice, and to be lifelong changemakers.

Founded in 2002, LCPS operates a high-achieving K-12 public charter school, and our K-8 sister site, Lodestar, that opened in Fall 2016; serving nearly 1,500 students in East Oakland. Lighthouse is a beacon for public education and our graduates fulfill the promise of a better, brighter Oakland.  95% of our graduates, almost all of whom are first-generation college students, are accepted into four-year colleges. We were named the Hart Vision Charter School of the Year in 2013, and the #1 high school for closing achievement gaps for low-income Latino students in 2016. If the work we do here at LCPS appeals to your values regarding quality education for all then please join our movement!  Learn more at www.lighthousecharter.org 

THE OPPORTUNITY

Attendance & Front Desk Assistant - Competencies, Responsibilities, and Qualifications

Lighthouse Community Charter High School is looking for an Attendance Clerk/Front Desk Assistant who will be primarily responsible for direct follow up with students and families where the student is missing classes or failing to submit required work during the distance learning day.  Additionally, the Attendance & Front Desk Assistant will provide support for the in-person functioning of our front desk to screen visitors and restrict access to our sites during the pandemic.  At Lighthouse, we strive to hire and retain staff who are relentlessly committed to ensuring that traditionally underserved students of color develop agency and are able to strive for the post-secondary educational experience and career of their choice.  Lighthouse staff believe that this important mission is not only attainable; it is essential to transforming our Oakland community.  If you are inspired by our mission and vision and want to be a changemaker in students’ lives here in Oakland, then please apply and join us!

KEY RESPONSIBILITIES

Attendance Clerk Responsibilities include:

  • Work closely with the Assistant Principal and Dean of Students to execute outreach and attendance boosting activities and targeted communications strategy.

  • Monitor daily period attendance (excused and unexcused)and tardies for high school students.

  • Follow up with students and communicating with parents as necessary to increase period attendance and completion of work, by phone, email, and other methods as required.

  • Use the School’s student information system and learning management system to track attendance, run reports, and monitor student response to communications and interventions.

  • Update student information and family contact information in preferred school systems, as needed.

  • Type, draft, proofread, and prepare memos, as needed; primarily as relates to attendance support work.

Day-to-Day Front Desk Administrative Responsibilities include:

  • Be the first point of contact for visitors, staff, and families to the school.

  • Conduct health screening and wellness checks of visitors, staff, and students as required by COVID Health & Safety policy and limiting access to the school’s campus to only required staff and students.

  • Maintain an orderly, calm, and effective front office environment.

  • Receive, screen, and route telephone calls; answer questions, or refer to appropriate staff person. 

  • Intake, manage, sort, and, in some cases, respond to mail, as needed and under direction of the Office Manager.

  • Provide oral interpretation services for Spanish-speaking families and students, as needed, to interact with School staff.

  • Communicate with and support families, students, and staff regarding emergency situations (e.g. students needing early pick up, feeling ill, etc.), on an as-needed basis..

Additional Responsibilities include: 

  • Perform related duties as assigned.

 CORE COMPETENCIES

We are are looking for front office support staff who exhibit competencies in each of our five tenets:

  • Excellent oral and written communication skills in both English and Spanish.

  • Strong organizational and time management skills.

  • Strong “customer service” ethic and ability to connect with students & families.

  • Able to work independently and with minimal supervision once clearly trained on systems and scripts.

  • Mission- and core-values aligned.

MINIMUM QUALIFICATIONS:

  • Associate’s degree or completion of the equivalent of 2 years of college coursework, required

  • Bachelor’s degree, preferred

  • 1+ years of experience in an administrative role (e.g. office assistant, administrative assistant, etc.)

  • Bilingual in Spanish, required

SUPERVISION:

This position reports to the High School Assistant Principal.

TIME COMMITMENT:

This is a full-time (1.0FTE) hourly non-exempt role for the remainder of the 20-21 school year. 

Common Building Hours:  8:30-4:30pm daily. Exact Hours to be determined in conjunction with supervisor. Requires the ability to work in person some to all days of the week. While some remote work may be approved, generally will require working in-person at minimum 3-4 days per week.

OUR COMPENSATION PACKAGE:

At Lighthouse Community Public Schools we take good care of our employees.  We provide a competitive compensation and benefits package, including a competitive salary and generous health and retirement benefits (100% employee health coverage/50% for dependents for full-time employees; 8% employer-matching for retirement program; medical and dependent FSA).

 

TO APPLY

People of color and bilingual candidates are strongly encouraged to apply.  

Interested candidates should submit:

  • Resume

  • Cover letter describing why you are an optimal fit for this position

  • 3 references with Name, Email, Phone Number and Title/nature of the working relationship

Application submission screening and initial phone interviews will be completed on a rolling basis.  In-person interviews and performance tasks will take place on-site.  

Lighthouse Community Public Schools is an equal opportunity employer committed to diversity at all levels.