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Account Executive or Account Director, Europe (German-Speaking)

Account Management | Switzerland, Austria, Germany | Full Time

Job Description

About The Company:

Founded in 2005 in San Francisco, Liftopia runs Cloud Store, a pricing and e-commerce platform for ticketing businesses world wide, and Liftopia.com, the largest seller of ski tickets in North America. Built on a foundation of revenue management, our innovative e-commerce, yield management, and business intelligence tools power Cloud Store, a full service, white label e-commerce platform used by over 110 ski areas, water parks, museums and ticketed attractions. Cloud Store adoption is growing in the Alps region with customers in Switzerland, France and Germany. Liftopia combines world-class software with unmatched service and analytics to help our partners grow their online pre-sale revenue, learn more about their purchasers and make the ticket buying process easier for customers and employees.

With headquarters in San Francisco, we currently have 45 full-time employees in the US, Switzerland and Germany. 


About The Role:  

As we continue to expand our business in the European market, we are looking for a dynamic, entrepreneurial sales professional to drive the adoption of our Cloud Store revenue management and e-commerce platform by ski lift operators and ticketed attractions in German speaking regions. The Market Manager or Director will recruit top ski resorts, attractions and industry organizations to use Liftopia software and services, establish new partnerships, implement partnerships, and support partner success and growth after implementation. The Market Manager will also be responsible for driving regional strategy in partnership with the Liftopia leadership team. Depending on experience level there may be additional leadership and management opportunities associated with the role. 


About You:

This position is an outstanding opportunity for a smart, outgoing, self-motivated sales professional. Apply because you genuinely love the idea of working with innovative, growing companies that are in the early stages of success in a new region. The best candidates will have experience selling software and services and will be comfortable with data and analytics. If you’re passionate about sales, excel at building new successful relationships and love collaborating with a team to solve blockers and capture new opportunities, we want to hear from you.


Responsibilities:

  • Drive sales of our e-commerce and dynamic pricing solutions for ski lift operators and attractions in German speaking regions of Europe, with a focus on growing our footprint, developing long-lasting e-commerce partnerships, and obtaining high-quality ticket inventory.

  • Prospecting will be your biggest initial focus, using email and phone to reach out to new potential partners and close new business.

  • Provide day-to-day account management and drive revenue-growth initiatives with all partners in the region. 

  • Work cross-functionally and in partnership with the VP of Sales to own partner acquisition, contract negotiation, revenue planning, and growth strategy in the region.

  • Travel to ski areas and attractions to meet with partners or prospects. 

  • Be the face of Liftopia in the region at industry conferences and shows and represent the company in the region whenever necessary.

  • Research prospective partners and prioritize outreach. Provide feedback to product and marketing teams based on specific market needs.

  • Train partners on all Liftopia platform tools and provide ongoing platform support. 

  • Collaborate with partners and Liftopia’s revenue management team to develop, create, and implement dynamic pricing plans. Evaluate, enhance, and report on partner performance.

  • Manage all post-sales activity for Liftopia’s partners through strong relationship-building, product knowledge, planning, and execution.

  • Potential management and leadership responsibilities based on experience and needs.


Requirements:

  • Fluency in German and English required. Conversational skills in French, Spanish or Italian would be a bonus but not required.

  • University Degree.

  • 5+ years of experience in consultative sales or business roles that required you to secure new partnerships, negotiate tough agreements, and maximize revenue opportunities with B2B partners, both large and small.

  • Experience working in the ski, travel, hospitality attractions or ticketing industries.  

  • Strong technical and analytical aptitude and experience. 

  • Passion and enthusiasm.

  • Strong communication skills and sales instincts.

  • Contract negotiation experience.

  • Ability to balance day-to-day responsibilities with longer term strategic planning/execution.

  • Great troubleshooting skills and a desire to constantly make improvements to our process.

  • Entrepreneurial drive. You must be fearless about doing whatever it takes to get the job done, even if it means working long hours and weekends during certain times of the year.

  • A great teammate. We are a highly-organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues.

  • This is a remote role, and you must have a quiet space to work and reliable internet and phone service.

  • Fun! Our team can get a little weird at times. At Liftopia we embrace fun and seek balance with work and life.


Preferred Qualifications:

  • SaaS experience.

  • Revenue management experience.

  • Relationships within the ski and/or attractions industries.

  • Experience working remotely.

  • Leadership and management experience in a multinational company.


What’s in it for you? We thought you’d never ask!

  • Be the tip of the spear in Europe —  as an early employee in the region, you'll help shape our future in the market.

  • Get the true startup experience — we move quickly and collaboratively to grow the business and make a strong impact in the world.

  • Influence the future of the company — you'll be a valued member of the team whose ideas about how to grow a world-class company will be vital to our success.


Interested? Apply!

Liftopia is dedicated to hiring a diverse workforce and fostering an inclusive culture. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of sex, race, religion, color, gender, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status, or any other basis protected by applicable laws.