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Product Manager, Safety

Product | San Francisco, CA | Full Time

Job Description

Product Manager, Safety

About Us:

Life360 is the largest family service in the world with over 50 Million registered users. Our mission is to help families feel together outside the home. We build technology that extends the realm of safety beyond the front door so that families feel safe and synchronized no matter where they are.

In an ever mobile world that has unleashed a torrent of efficiencies in many aspects of our social and working lives, families have been an afterthought. At Life360, we appreciate the potential of technology to reinforce our most cherished relationships and believe that to succeed we must fortify the dynamics that make families strong. It starts with location as the foundation that helps families find their rhythm, liberating you from the tyranny of minor worries and the mundane task of chasing or finding your loved ones.  On top of location, we are building services that will augment family life in new and exciting ways, from ensuring loved ones are safe when they’re behind the wheel to providing confidence when children are out late, from simplifying coordination of family activities to securing their home.

Drawing on a decade of experience serving families and our expertise in location, our service recreates the serenity of knowing that those closest to you are safe, even when you’re far apart. Life360 is peace of mind that you can carry with you throughout the day.

We’ve raised over $75m in funding from Google, Facebook, BMW, ADT and other venture investors.  The service is available on iOS, Android and Echo devices around the world in more than 15 languages.

Now is the perfect time to join our 75 person strong team based in San Francisco. Not only is our user base growing at a fast pace, our upcoming product releases are some of the most exciting in the company’s history.

About the Job:

We are looking for a strong product manager to define, build and manage the safety experience in the Life360 service.  As Life360 expands its value proposition beyond purely location/mapping, to a full featured family membership that delivers family “peace of mind”, safety is a critical pillar to really nail.   Already, over 10 million families depend on Life360 each day to help them coordinate with their family members and know their family members are safe.  But, there is so much more we can do to apply the latest technology to provide even greater safety value to families around the world.  From crime alerts & no-go zones to weather alerts, from premium elder care services to premium home security services, Life360 fundamentally believes that we can truly understand the needs of families better than anyone else and apply technology to deliver meaningful solutions custom tailored to the unique dynamics of families.  We are looking to this PM to conduct significant research around family safety and build out a strong vision and strategy that will make safety services central to the Life360 brand. It will span making the “free” experience “best in class” to developing premium services that can help to grow the overall Life360 business. We believe we can create services of great value that will disrupt existing inefficient business models such as home security and medical monitoring.  This role reports to the VP Product Management in the Product org at Life360.

Responsibilities:

  • Build and manage the safety product/service/business strategy for the company

  • Provide ongoing product mgmt leadership for the safety engineering team

  • Consistently monitor and improve the core safety metrics for the company - from customer satisfaction/quality to user experience to the subscription/revenue side of the safety business

  • Identify, prioritize and execute opportunities to create new experiences that make customers feel safer

  • Deeply understand user needs around safety through focus groups, research and data/analytics

  • Be a strong and powerful voice across the company for the safety experience

Qualifications:

  • 5+ years experience in product management

  • Prior roles in consumer - B2C products

  • Ideally experience in the safety tech space, but not required

  • Experience in mobile apps (iOS and Android)

  • Experience in premium business models/products

  • Strong oral and written communication skills

  • Prior working knowledge of Agile

We're a startup, which means that you'll be part of a tightly knit and highly driven team. Some days will be busy, other days will be even busier. But it's never boring, and the work is stimulating. We're looking for someone who is a star in their own right and can inspire others but at the same time, roll up their sleeves and own key components of the business.

Perks:

  • Fridays are Work From Home days at Life360

  • Competitive pay and benefits

  • Free snacks, drinks (three ways to brew your favorite cup of coffee), and food in the office

  • Catered lunches throughout the week

  • Your own computer built the way you like it

  • Health, dental and vision insurance plans

  • 401k plan

  • $200/month Quality of Life perk

  • A great office with plenty of light in the heart of the SOMA district in beautiful San Francisco (and we are pet friendly - bring the pooch on in!)

  • Whatever makes you stronger makes us stronger. We buy you the things you need to improve yourself and get your job done.