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IT Helpdesk Analyst

Corporate | Nashville, TN | Full Time

Job Description

Are you an IT support analyst seeking purpose, challenge, and talented colleagues? Would you like to grow your career with an IT department.  Legacy5 is a Corporate Services company providing internal HR services for a group of shared ownership companies ranging from engineering, architectural, site development, general contracting, project management, and homebuilding.  We develop leaders and empower staff to use their gifts to impact the world through service – to our coworkers, to our clients, and to our communities. We subscribe to the mission “finding purpose through serving others,” so if this speaks to you, let’s connect!

As a helpdesk analyst, you will be responsible for troubleshooting end-user workstations, servicing application servers, administrating applications and monitoring the helpdesk system.  In addition, you will be responsible for new hire IT orientation and building out computer hardware for new hires. 

We develop and inspire our IT staff through training and coaching on the job.  At Legacy5, we believe that work should be more rewarding than just a paycheck.  In addition to a comprehensive benefit and compensation program, our work environments are warm inviting spaces to collaborate with your coworkers. Legacy5 is a principle-centered organization, thinking and acting in alignment with strong values of service, integrity and authenticity.  We create memories and friendship through our employee and service events including lunches, birthday celebrations, outings, and community service opportunities.

Our Helpdesk Analysts will have a high school diploma or equivalent and at least one year of concentrated computer technology or computer services experience.  Also, experience in Microsoft Active Directory, Windows operating systems, Microsoft Office software, helpdesk management systems and Autodesk products are a plus. If you're a wiz at computers, enjoy the challenge of solving problems and excel at customer service, then this job is for you. 

If you agree, we look forward to hearing from you!

Legacy5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.