Your browser cookies must be enabled in order to apply for this job. Please contact support@jobscore.com if you need further instruction on how to do that.

Customer Service Agents

Customer Service | Long Beach, CA | Full Time

Job Description

Responsibilities

  • Handle a high volume of inbound phone calls, emails and live chat, providing high quality customer service 

  • Work with multiple departments to continuously improve LD Products to improve the customer experience

  • Climb mountains and leap tall buildings in a single bound to ensure that every LD Products customer receives the world-class service they deserve

    Requirements

  • 6 months+ of customer service experience

  •  Associates or Bachelors degree

  • •Proficiency in Typing (30wpm+) and Microsoft Applications (Word, Excel, etc.)

  • Clear and concise verbal and written communication skills

  • Capable of on-the-spot problem solving and adapting in a flexible work environment

  • Works well with a team

  • Ability to successfully pass a drug screening and criminal background check 

Preferred Qualifications, but not Required: 

• 1-2 years experience in a call center or in customer service

• Bilingual in Spanish 

 

 

Compensation / Benefits: 

Starting pay is 13.50 / hour; Paid vacation and sick time

Medical, Dental and Vision Insurance after 30 days; 401k plan participation after first year

 

 

About LD Products

LD Products Inc was founded in 1999. Since that time, it has grown to become one of the largest online retailers of printer supplies in the US with its office in Long Beach, CA. With over 160 employees in state of the art headquarters, our team dedicates itself to exemplary customer service and innovative solutions.

LD Products is an Equal Opportunity Employer. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview. All hiring decisions are subject to immigration laws pertaining to work authorization requirements. LD Products considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation or any other characteristic protected by applicable local, state, or federal law.