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Product Coordinator

Product Design | Mountain View, CA | Full Time

Job Description

About Us

KiwiCo is an innovative eCommerce company that sparks kids’ creativity and curiosity through offline and online materials and inspiration. We offer kids a delightful, engaging way to explore, create, and learn; and arm them with the creative confidence and tools to change the world. Our core offering is a subscription service that delivers hands-on projects to kids of all ages. We also have an online store and a content hub for families. We take great pride and ownership in the products and experiences we design and in the community of parents and kids we serve. Our office is located in Mountain View, within walking distance to the Caltrain station. Currently, we are working remotely. As guidelines permit, we will move to our plan of hybrid, remote/in-office work.

Role and Responsibilities

We’re looking for a Product Coordinator to join our dynamic, fast-paced product design team. You’ll support the development of new physical products, and ensure that our existing products maintain our high standards for quality. You’ll get to work with a variety of cross-functional partners, including designers, illustrators, editors, and sourcing members, to drive products that touch millions of kids all over the world. Responsibilities include:

  • Coordination of product reorders and enhancements. Coordinate between the product design, editorial, graphic design, and sourcing teams.

  • Hands-on quality review of product proofs, components and kits. AKA you get to build lots of awesome hands-on projects and provide feedback to improve designs!

  • Ownership over file organization, spreadsheets, and product documentation for product assets.

  • Own the coordination of product testing sessions, and assist the team with product testing prep and execution.

  • Assist with product made-ups for photo/video shoots as well as PR requests.

  • Own materials, tools, and space organization for the product design team.

Required Qualifications

As a start-up celebrating creativity and development, we believe and encourage the same in our team. We seek team players with an infectious positive energy, great initiative, and a get-it-done attitude. Candidates must thrive in ambiguity and love a rapid pace. You must have a strong desire to learn and improve.

  • Communication skills. Exceptional communication skills with team members and cross-functional partners. This will be paramount to successfully driving cross-functional projects.

  • Hands-on, "get things done" mentality. Eager and able to solve challenges and tackle opportunities. Identify potential issues and hurdles and develop ways to get around them. Adapt to quickly figure out ways to get things done and to assume new responsibilities as needed. Excellent organizational, analytical, and multi-tasking skills are musts.

  • Detail-oriented. We move quickly, but we bring care and thoughtfulness to everything we do. We care deeply about the details.

  • Resourceful. You see a project from conception through successful completion - whatever it takes to make it a success. Hurdles are inevitable, but you take it upon yourself to take ownership, assess options and get initiatives done.

  • More about you: You're positive, motivated, dynamic, thoughtful, analytical, creative, enthusiastic and entrepreneurial with excellent judgement.

Desired Qualifications

  • B.S. in Engineering, Science or Design.

  • Proficient in Adobe Suite.

  • Experience with making and crafting

  • Experience working with kids

If you’re passionate about producing enriching, delightful products for kids, we’d love to hear from you!

Please include a cover letter highlighting your background and describing your interest in addition to your resume.

KiwiCo is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at KiwiCo are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, veteran or military status, or any other legally protected category.