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Operations Intern

Internships | Mountain View, CA | Full Time

Job Description

About Us

KiwiCo is an innovative eCommerce company that sparks kids’ creativity and curiosity through offline and online materials and inspiration. We offer kids a delightful, engaging way to explore, create, and learn. We take great pride and ownership in the products we build and in the community of parents and kids we serve. Our office is located in Mountain View, CA, but this will be a remote internship.


Role

We’re looking for a data driven and motivated Operations intern to help with a variety of analyses, streamline processes and build the next gen Ops dashboard. 

  • Combining and transforming data sets across multiple sources and making it more understandable and usable.  

  • Work closely and effectively with the Warehouse, Sourcing and Analytics teams to help transform data to trends/reports.

  • Create critical Operations KPIs and dashboards to extract actionable insights to help optimize daily activities as well as strategic direction.

  • Assist with implementing new processes and systems.

  • Create and automate reporting to track performance and guide decision making across Operations.


Required Qualifications

We’re a small team responsible for shipping delightful and engaging experiences to kids. We seek team players with an infectious positive energy, great initiative, and a get-it-done attitude. Candidates must thrive in ambiguity and have a strong desire to learn. 

  • Enthusiastic and excited about data, especially to understand ways of how to apply it to unstructured business questions.

  • Ability to work with large amounts of data and see the ‘bigger picture.’

  • Exceptional communication skills with a knack in translating analysis into digestible insights.

  • Entrepreneurial, quick learner, and eager to dive into new problems. Experiment and learn fast.

  • Detail-oriented with the ability to bring thoughtfulness and urgency to everything we do.

  • Hands-on, "get things done" mentality. Eager and able to solve challenges and tackle opportunities. Identifies potential issues and hurdles and develops ways to get around them. 

  • Experience creating dashboards/visualizations in Tableau (or similar). 

  • Proficiency with SQL, Excel and VBA.

  • 1+ years of experience or equivalent education in an analytical role.

  • In a college or grad school


Bonus

  • Fulfillment operations experience.

  • Past experience in Operations-related analytics/reporting.


If you’re passionate about delivering innovative, delightful, and enriching products and experiences for kids, we’d love to hear from you. Please apply by submitting a resume and cover letter telling us why you're interested in KiwiCo.