Bilingual Patient Service Representative
Family Medicine | Hickory, NC | Full Time
Patient Services Representative (PSR)
Our ideal candidate will...
Under the direct supervision of the Practice Manager the ideal candidate will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments.
Cross-train in multiple administrative support functions including medical records, scanning, PHI request and messaging to both clinical and non-clinical staff.
One year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Knowledge of medical office software for the following: updating patient demographic information, posting charges and copay's. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative.
Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
Proficient in use of all computer software utilized in practice.
Bilingual is a plus.
Education: High School Diploma or GED certificate required