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Bilingual Chiropractic Assistant

Family Medicine | X-Ray Drive, Gastonia, NC | Full Time

Job Description

Bilingual Chiropractic Assistant 

Job Summary       

The CA services important functions in the chiropractic care delivery system and is usually the first point where contact is made personally or by telephone. CA is to support the Chiropractic Department with appointment management, patient flow, record keeping, and patient education. This makes the position an integral part of the Chiropractic Department services. The CA duties also support and help to develop the professional relationship between the Chiropractor and other providers and staff in the clinic that directly affects patient satisfaction and long term clinical outcomes.

Education:  Minimum: High School Diploma or GED.

Language: Speaking Spanish is required. 

Experience:   One year of medical or chiropractic assistant experience. Formal training from a vocational school in lieu of the preceding.

Technical Knowledge: Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components.

Certification/Registration: None

Essential Functions

  • Using patient recruitment models, schedule appointments, answer calls and make appointments for the Chiropractor

  • Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.

  • Register all patients per CHC registration protocols. Ensure proper documentation and data collection/documentation.

  • Ensure that all services provided have been checked out properly for each patient and reconcile the day's activities for appropriate billing.

  • Review and verify patient coverage of insurance or other agencies and compute the charges to be paid by the patient.

  • Arrange for collection of co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance if possible, and issue cash receipt when monies are collected.

  • Balance cash register in accordance with the cash handling policy when needed.

  • Call and remind patient of his/her appointment.

  • Follow-up on “no show” patients on a daily basis.

We are an equal opportunity employer and value diversity.

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