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Regional Sales and Education Manager - Midwest

Education | Dallas, TX | Full Time

Job Description

ABOUT KENDO

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group.  A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships.  This shows up in everything we do and in what we stand for:

  • ENTREPRENEURIAL SPIRIT:  We seek creative ways to get things done
  • PERSEVERANCE:  We are moved by Winston Churchill’s words, ‘never, never, never give up’ 
  • GENEROSITY:  The power of giving
  • STORYTELLING:  Creating authentic stories to inspire
  • QUALITY OBSESSION:  Our product quality is a reflection of ourselves
  • FUN:   Work, life, and fun are woven of a single fabric

The Kendo house of brands currently includes: Bite, Kat Von D, Marc Jacobs Beauty, Ole Henriksen and Fenty Beauty.  

POSITION SUMMARY

The Regional Sales & Education Manager is responsible for all aspects of driving retail sales, managing a team of Sales & Education Executives, achieving education KPIs and supporting key brand strategies for all brands within the KENDO portfolio throughout the Midwestern US. The Regional Manager will work to develop and grow the KENDO business through the management, coaching and development of the Sales & Education Executives (SEEs) within their regional territory, ensuring that their team is continually educated and skilled on all core collections, new product launches, store promotions and event initiatives. This position will leverage market knowledge and build strong relationships with Sephora Field and Store Leadership to maintain excellent client service with key retail partners.

POSITION RESPONSIBILITIES

Driving Sales:

  • Responsible for driving sales in regional territory, building relationships with Sephora store and field leadership (Store Directors, DMs, DEMs, RVPs), optimizing in-store merchandising and brand presentation, inventory focus and ensuring ‘best in class’ execution of Sales & Education Executives’ brand training and team-selling with Sephora cast
  • Drive and exceed territory sales goals by leading by example and role modeling selling behaviors, techniques and training in-store, through coaching and development of SEE’s. Execute BFDs in top doors within regional territory as needed.
  • Through partnership with Director of Field Training Team, implement district-specific cluster trainings and store-level events to maximize brand and product exposure in-stores
  • Oversee BBRs, elevate inventory issues and oversee visual merchandising standards through market tours and SEE feedback

Education and Training:

  • Hire, onboard, and develop Sales & Education Executives to train and drive sales to support KENDO brand portfolio and products 
  • Strategize and partner with execution of  in-store trainings and special events to support brand marketing calendar, drive sales and track retail sales against goal
  • Fully understand the retailer and KENDO launch and activation calendar to efficiently drive business, e.g. store events, Sephora Animations, SHN, seminars, trainings and education events
  • Provide excellent and courteous customer service to all partners in and out of KENDO

Managing Relationships:

Kendo Field Team and Internal KENDO Partners

  • Consistently shares best practices with KENDO Field Leadership to ensure business practices and showcasing portfolio brand integrity
  • Identify field team needs and global issues to KENDO Education team to develop creative solutions while sharing Field and Store voice

Sephora

  • Build strong, collaborative relationships with all levels of Sephora Field & Store Leadership – RVPs, District Managers, District Education Managers, Store Directors and store leadership

Team Development

  • Coach and develop the SEEs direct reports to generate sales through training and sales support in-store
  • Maximize team selling effectiveness through consistent in-market visits, leading by example, and consistent coaching, recognition and feedback
  • Partner with Field Talent Development and KENDO Education to ensure each SEE has a training development plan in place
  • Ensure that team has an intermediate knowledge of artistry and skincare education
  • Collaborate with Regional peers to develop best practices and drive team performance

Additional Responsibilities:

  • Present and reinforce a professional appearance and maintain the Company's appearance and dress code standards at all times, frequently changing makeup styles to reflect current trends and key focuses
  • Work within Company expense budgets, following established guidelines and procedures
  • Additional duties may be required, depending on skill set, market trends, and business needs
  • Ability to travel 50-60% of the time

POSITION REQUIREMENTS

  • Bachelor’s degree; 5+ years’ experience as an Account Executive, Territory Manager, or Regional Manager
  • Experience with, and full understanding of, the Sephora concept is preferred
  • Intermediate Microsoft Office skills, including PowerPoint, Word, Excel & Outlook
  • Exceptional communication skills (presentation/verbal/written)
  • Self-motivated, results oriented, creative thinker
  • Proven Leader with flexibility and ability to function in a fast paced environment
  • Must have proof of insurance, current and valid driver’s license, and reliable means of transportation 
  • The ideal candidate will be based in Dallas but other major markets in Texas or the Midwest may be considered.