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Fenty Beauty Sales & Service Expert- Sephora

Education | Miami, FL | Temporary

Job Description


Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:

  • ENTREPRENEURIAL SPIRIT: We seek creative ways to get things done
  • PERSEVERANCE: Never, never, never give up
  • GENEROSITY: The power of giving
  • STORYTELLING: Creating authentic stories to inspire
  • QUALITY OBSESSION: Our product quality is a reflection of ourselves
  • FUN: Work, life, and fun are woven of a single fabric
  • ADVOCACY, DIVERSITY & INCLUSION: We believe in listening with humility and acting with courage. We recognize, seek, and celebrate the power of diversity across the full spectrum of personal identity.

As a condition of employment, Kendo requires all newly hired employees to be fully vaccinated against COVID-19 by their start date unless they have requested and received an exemption from the Company in the form of a reasonable accommodation due to a qualifying medical condition or a sincerely held religious belief or practice.

The Kendo house of brands currently includes: Bite Beauty, Fenty Beauty, Fenty Skin, KVD Beauty, Ole Henriksen.

Kendo Brands has a hybrid work model with three days in office and two days remote each week.


The Fenty Beauty Sales & Service Expert is responsible for all aspects of driving and maximizing sales for Fenty Beauty within Sephora stores. Working as part of the KENDO Field Team, the Sales & Service Expert drives in store sales within Sephora through sales support and events. Anchored in exceptional makeup artistry and customer service, the ideal candidate has a proven record for driving results with a customer first focus and a deep passion for inclusivity. Responsible for exceeding sales targets during key promotional company initiatives and customer facing store events, the Fenty Beauty Sales & Service Expert is reliable, a team player and highly communicative. You thrive on exceeding your sales goals with professionalism and are driven by Fenty Beauty’s mission of creating a makeup line “so that people everywhere would be included”.



  • Exceed event sales goals, product goals and sales per hour target while providing best in class customer service
  • Create brand awareness and recruitment to customers through the sharing and demonstration of Fenty Beauty through proven expert complexion shade matching
  • Proven track record in driving sales & conversion from mass to prestige
  • Support store level education and training pre-events to drive key store retail activations and increase beauty advisor brand engagement


  • Ensure visual merchandising is updated, fully stocked and shoppable for clients
  • Hygiene excellences ensuring gondolas are clean and testers are displayed
  • Maintain timely & consistent communication with the Mgr. Store Activations, Sephora NA regarding any inventory/gondola needs or concerns


  • Collaborate with team members to execute large-scale selling events and drive team performance
  • Build and maintain in store & field leadership relationships within Sephora
  • Demonstrate a positive and cooperative approach towards your work and your colleagues
  • Assist and maintain an atmosphere of professionalism and positive communication


  • Mandatory: Thursday – Sunday (guaranteed 32 – 40 hrs. per /wk)
  • Weekends / Holidays


  • 2+ years of Prestige Beauty Experience; Sephora experience is required
  • High level of proven experience with complexion shade-matching for all skin tones, genders, and ages
  • Self-motivated with a drive for results consistent with your proven track record of exceeding sales goals
  • Exceptional communication and organizational skills with strong store eventing success
  • Ability to report metrics/target KPI’s post store visits while sharing competitive insights
  • Flexibility in work hours dependent on peak customer shopping times and key promotional retailer activations
  • Present a professional appearance maintaining Fenty Beauty standards and Sephora’s dress code and makeup looks based on seasonal trends
  • Must have proof of insurance, current and valid driver’s license, and reliable means of transportation

** Please provide a cover letter with your application indicating your interest/motivation for working on Fenty Beauty.