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Assistant Store Manager

Lip Lab, BITE Beauty | Irvine, CA | Part Time

Job Description

ABOUT KENDO

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group.  A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships.  This shows up in everything we do and in what we stand for:

  • ENTREPRENEURIAL SPIRIT:  We seek creative ways to get things done
  • PERSEVERANCE:  We are moved by Winston Churchill’s words, ‘never, never, never give up’ 
  • GENEROSITY:  The power of giving
  • STORYTELLING:  Creating authentic stories to inspire
  • QUALITY OBSESSION:  Our product quality is a reflection of ourselves
  • FUN:   Work, life, and fun are woven of a single fabric


The Kendo house of brands currently includes: Bite Beauty, KVD Vegan Beauty, Marc Jacobs Beauty, Ole Henriksen, Fenty Beauty and Fenty Skin.


Lip Lab x Bite is more than just lipstick. We are about discovery, celebrating the big (and small) stuff and sharing your love of makeup with others.  We believe lipstick plays a part in some of your best moments- from the first day of a new job to your wedding-and how the lipstick is created can make the journey more fun.


JOB REQUIREMENTS:

CLIENT/BUSINESS

  • Guest engagement: confirming reservations, any follow-ups needed including timely response to guest feedback
  • Share business opportunities and trends with leadership and store team
  • Serve as Manager on Duty
  • Perform services, as needed
  • Providing guests with best experience
  • Book, prepare, and host memorable parties for guests
  • Serve as a community liaison for brand and other businesses

PEOPLE

  • Support creating a strong, positive store culture based on and Lip Lab Brand DNA and Kendo values
  • Provide feedback to team, as needed, on client service and service execution
  • Training new hires and refreshing training for existing employees
  • Identify staff training needs to Store Manager
  • Assist with upholding all Lip Lab employee hours, scheduling, and ensuring proper breaks
  • Lead team as a role model and enable a teamwork mindset
  • Be able to lead a diverse team and foster a positive and inclusive work environment

STORE OPS

  • Open/close store
  • Manage daily schedules (flex down or calling on call shifts) when Store Manager is off
  • Attend Store Manager Monday calls if Store Manager is absent
  • Overall store operations
  • Ensuring store environment is clean and hygienic
  • Ensure teams are following all Standard Operating Practices and GMP Guidelines
  • Support writing weekly schedules


 REQUIREMENTS

  • Two years of retail management experience with employee oversight
  • Experience with leading an effective fast paced retail business
  • Specialized training in merchandising, sales, artistry an asset
  • Experience with supporting managers to build effective teams
  • Client focus mindset problem-solving abilities and comfort with ambiguity
  • Effective verbal and written communication skills
  • Experience with Microsoft Office and Google Suite (Word, Excel, Outlook, PowerPoint, payroll)
  • Must be able to plan, organize and track to completion multiple tasks
  • Open availability for 4 days a week (weekends mandatory)
  • Ability to lift up to 30 pounds