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Professional services Eng

GTM | Beijing, China | Full Time

Job Description

Professional services Eng.

Kaminario invites you to join the revolution!

We are seeking bright, resourceful, independent, hardworking and creative Professional Services Engineer for our Israeli site located in Beijing

  • Analyzing and solving customer issues
  • Reproducing customer problems on simulated environments
  • Interacting with engineering department
  • Working with 3rd party vendors
  • Prepare and perform training for partners and customers
  • Creating technical documentation and procedures
  • Technical Account management (owner of geographical regions, manage site’s support account)

Requirements:

  • 3-5 years proven experience of customer services
  • Must have ! Hands on system administration for various OSs (AIX, Solaris, HP-UX, LINUX, Windows,  VMware)
  • SAN: administration of HW & SW of multiple vendors (e.g. storage devices, switches, HBAs)
  • Must - Networking protocols and equipment
  • Understanding of DBA and DB applications
  • Scripting and code writing
  • Work under pressure (e.g. when site is down)
  • Work in none standard hours, 
  •  travel on short notice
  • Excellent communication skills
  • Excellent English skills both verbally and writing

 

About Kaminario

Kaminario, the leading all-flash storage company, is redefining the future of modern data centers. Kaminario K2 is the world’s only all-flash storage solution that delivers the predictability needed to handle the highly unpredictable world of modern businesses, where customers demand speed and ease. To learn more, please visit www.kaminario.com.