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Warranty Supervisor

Quality | Knoxville, TN | Full Time

Job Description

About Us:

JTEKT North America is a global leader in engineering and manufacturing automotive systems, bearing solutions, and high-performance machine tools. Our global vision is to be preferred by all stakeholders to include customers, associates, suppliers and our local communities. 

With more than 6000 associates and 24 facilities, including 15 manufacturing sites, 2 Technical Centers and 5 Distribution Centers, JTEKT North America manufactures a broad range of products under three solid brands: JTEKT Automotive Systems, Koyo Bearings and Toyoda Machine Tools. 

The location is stunning. Our eastern, TN facility sits right in the mountains. We offer competitive compensation, eligibility for an annual bonus, health & welfare benefits for you and your family, plus over $1,000 a year in wellness awards!

Responsibilities:

As the Supervisor, you will assist the Quality Manager in leading and mentoring quality engineers. Some of your responsibilities would include:

  • Monitor organizational compliance with quality and warranty assurance systems, communicate deficiencies and facilitate appropriate countermeasures.
  • Identify organizational quality-related knowledge and skill deficiencies and develop and implement warranty/product reliability training for all quality assurance technicians.
  • Develop and implement process or systems improvements and audit procedures to assure achievement of all customer warranty standards.
  • Evaluate and coordinate modification of all manufacturing equipment, tools, and fixtures, work areas, and processes to assure compliance with product reliability and warranty performance standards.

Requirements:

  • If you have completed a bachelor's degree in engineering or a closely related discipline and have 4+ years of experience working directly with OEM's on warranty standards, apply now! 

Bonus Points:

  • ASQ certification

Perks:

Come shape your future with a company that focuses on building value, excellent products, and professionals!

At JTEKT we are Building Value, Building Excellent Products, and Building Professionals through the spirit of No. 1 & only one.