John B. Andrews, Inc.

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Insurance Customer Service Representative

Sales/Customer Service | Rancho Santa Margarita, CA | Full Time

Job Description

We are an Allstate Insurance Sales Office located in Rancho Santa Margarita, CA.

We're looking for an energetic, and self-driven person who is confident on the phone and is great with people. Your job responsibilities will primarily focus on handling inbound customer service calls, conducting policy reviews, discussing coverage, explaining changes in premium, and offering our additional services. Outgoing follow-up calls and policy reviews will also be part of the job. Proficient typing and computer skills are essential for this position. While the position is primarily customer service, you will also be expected to ask for other lines of insurance while interacting with customers, and commissions will be paid on any new policies you write.

We pride ourselves on being an agency that does more than just sell.  We look at our clients' entire insurance portfolio to ensure there aren't any gaps in coverage. Staff will receive training to become well rounded and knowledgeable in the areas of home, auto, renters, condos, life insurance and much more. We will assist you in the steps required to get your insurance license. An official job offer is contingent upon passing the Insurance licensing exam.

If you think you would be a good fit for our team, please send your resume and apply now! A short online assessment will be emailed to you after we review your resume. Upon completion, interviews will be set up accordingly. We look forward to speaking with you!