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Online Account Management Specialist

Advertising Distribution | New London, CT | Full Time

Job Description

About Us:

JobTarget is an industry-leading technology firm that operates in the recruitment advertising space. We use technology to help companies market their job openings to specific audiences of talent.  Our recruitment advertising platform empowers thousands of employers, recruitment firms and recruitment ad agencies to connect with pools of candidates globally.  For the past 5 years we have been named to the Connecticut Technology Council’s Tech Top 40 list of fastest growing technology companies.  Our 250 team members are working hard to transform job search and talent recruiting.

Responsibilities:

  • Manage the day-to-day process of posting, editing, cleaning, and correcting job postings
  • Act as customers’ internal point of contact for job posting management
  • Assist with problem posts as they arise throughout the day, ensuring that updates and edits are made as required in a timely fashion
  • Establish user accounts on designated websites / job boards; manage login information for each user account
  • Identify and resolve any issues with job board user accounts
  • Negotiate discounts with job boards and manage ongoing relationships
  • Provide sales support and assist sales department in relationship management
  • Act as a liaison between job board clients and IT to coordinate, manage and trouble-shoot the job posting process and technical integrations with individual job boards
  • Manage other technology solutions, including spiders/feeds, posting tool integration/implementation, subscription setup and management

Required Skills:

  • 1 – 3 years customer service experience
  • High school diploma is required; college degree preferred
  • Hard worker, self-motivated and driven to succeed
  • Creative problem-solver
  • Great attitude and strong organizational skills
  • Excellent communication skills
  • Intermediate to advanced computer skills required
  • Proven ability to learn new concepts quickly
  • Outstanding attention to detail

JobTarget is an Equal Opportunity Employer.