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Help Desk Analyst

Web Development | New London, CT | Full Time

Job Description

About Us:

At JobTarget, technology is at the core of our business. We provide a web-based, hosted job board platform to professional and trade associations, publishers, and world-class companies and entrepreneurs. Our recruitment advertising platform connects over 100,000 employers, recruitment advertising firms, and recruitment ad agencies to pools of candidates tailored for their industries.

We are a 12-year-old company with offices in New London, CT and operations in the Philippines. Our Norwalk, CT office will open later this month.

Responsibilities:

  • Provide desk-side desktop support for 70-100 end users in two offices
  • Manage hardware builds, repairs and maintenance
  • Perform desktop upgrades, installs and configurations
  • Manage inventory and upkeep
  • Troubleshoot information technology issues including software, hardware, and networking
  • Perform installs and updates on desktops, laptops, peripherals, networks, and related software
  • Support remote employees
  • Support phone system
  • Support Windows Active Directory, user creation/modification, DNS, DHCP

Requirements:

 

  • Experience supporting Windows 2000/XP/2007 in a networked environment and MS Office 2000/XP/2010 is preferred
  • High energy; willingness to “go the extra mile”
  • Self-motivated, thorough, articulate, detail oriented, creative and personable
  • Strong communication skills; eagerness and ability to work collaboratively
  • High school diploma required; Associates or Bachelors degree preferred

JobTarget is an Equal Opportunity Employer.