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Account Manager

Account Services | New London, CT | Full Time

Job Description

About Us:

JobTarget is a game-changing technology firm that operates in the recruitment advertising space. We use technology to help companies market their job openings to specific audiences of talent. For the past 4 years we have been named to the Connecticut Technology Council’s Tech Top 40 list. JobTarget has grown by more than 600% since 2007.

We are looking for an Account Manager to play an integral role in helping us build the world's largest network of job websites.

Responsibilities:

  • Proactively communicate with our existing client base to recommend media sources
  • Provide high-level customer service to all contracted and non-contracted OneClick accounts
  • Maintain a thorough knowledge of the OneClick prodcut and its features and operations; translate that knowledge into solutions for our customers
  • Effectively manage customer questions and concerns regarding order fulfullment, pricing, discounts and the job posting process
  • Handle a large volume of phone calls and emails; clearly communicate ideas and give directions to our customers; effectively respond to all aspects of customers' inquiries or requests regarding orders, products, services, posting status, pricing, cet.
  • Take initiative to prioritize, manage and complete projects with very little direction or supervision
  • Be flexible and use good judgment when providing solutions for customers so as to ensure their experience with JobTarget exceeds their expectations
  • Present yourself to customers in a way that portrays JobTarget as a positive, professional organization dedicated to excellent customer service

Requirements:

  • 1 - 3 years account management and/or customer service experience is required
  • Outstanding verbal and written communication skills
  • Friendly, cheerful, outgoing personality
  • Intermediate to advanced computer skills
  • Outstanding attention to detail
  • Excellent organizational skills
  • Dedicated to completing projects in a timely manner
  • Strong initiative and desire to achieve

Perks:

  • We feel we have a good opportunity to build out a world-class recruitment advertising service and would like to bring on talented people to help work towards that goal. JobTarget employees are versatile, motivated and enjoy working in an entrepreneurial, fast-paced environment that is designed to foster collaboration and creativity.

JobTarget is an Equal Opportunity Employer.